7 vital skills for digital workplace leaders
The vision and knowledge of senior leaders has been essential to successful digital workplace transformations at organizations such as Unilever, Barclays and IKEA. There are seven key things that every digital leader needs to know in order to avoid failure. Unilever, Barclays and IKEA are all transforming the digital workplace experience, not just for their…
Blog Collaboration Digital workplace Internal communications Metrics & measurement ROI & Business Case Strategy & governance Usability & design
Is your intranet better than this one?
Synopsis: The first entry in the My Beautiful Intranet 2014 competition is in! It’s a real looker, but is it the most beautiful intranet out there? See the My Beautiful Intranet 2014 competition page to vote on entries, submit your own intranet homepage screenshots and see contest guidelines and details. The first brave soul: Daniel…
Blog Usability & design
We finally found the world’s best intranet
Synopsis: As with the Loch Ness Monster and Bigfoot, we always assumed the perfect intranet was a myth. But now we’ve found the world’s best intranet and have created annotated intranet screenshots explaining its many strengths. What does the best intranet in the world look like? And what makes it so great? From a thoughtfully…
Blog Collaboration Content management HR intranets Internal communications Mobile sites & apps Search & findability Usability & design
Will the digital workplace evolve like the intranet did? I hope not.
Synopsis: The evolution of digital workplaces looks similar to that of intranets before them. It’s critical to recognize the patterns, master the success factors and know where the similarities end. The digital workplace, from an organization’s point of view, is all the digital tools and services provided to employees to help them do their jobs….
Blog Digital workplace Strategy & governance Usability & design
See two 2014 Nielsen award-winning intranets live on Apr 1st
Webinar summary: On Tuesday, April 1st join Digital Workplace Live to see tours of two 2014 Nielsen Intranet Design Annual winning intranets and hear from special guest Amy Shade, User Experience Director at the Nielsen Norman Group (NN/g). Show topics: 1) Live intranet tour from Allianz Australia 2) Live intranet tour from Triptic 3) Insights from Amy Schade…
Blog Usability & design
Workshop: applying GOV.UK’s award-winning content strategy to intranets, London March 5th
Synopsis: At the DWG Member Forum meeting on March 5th join Sarah Richards, Head of Content Design for gov.UK, in a workshop exploring how the site’s award-winning redesign cut out 75% of previous content and made online transactions 60% faster. Can you really say what makes good intranet content? Isn’t website or intranet content very…
Blog Content management Metrics & measurement Search & findability Usability & design
Enterprise mobility or mobile intranet?
Smartphones have made us focus on the devices themselves and it is natural to want to get the intranet onto them. But that perspective can be just as backwards as picking SharePoint and then figuring out what the intranet’s actual requirements are. I’d like to suggest that we should consider the idea of mobility being…
Blog Digital workplace Mobile sites & apps Usability & design
What makes Adobe’s new intranet so beautiful? Live tour on Feb 4th webinar
Webinar summary: Tune in to Digital Workplace Live (#dwlive) on Tuesday, February 4th to see Inside Adobe, Adobe’s beautiful new intranet which is built on its own platform CMS – Adobe Experience Manager (CQ/Day). Show topics: 1) “How to shift from an intranet to digital workplace strategy” with DWG benchmarker Chris Tubb (@ChrisTubb) 2) Live tour of…
Blog Collaboration Usability & design
What’s the employee’s view of the digital workplace?
In my last post we started hovering just behind the ear of one of your colleagues, as they did their work in different places, in different ways, with different tools. Let’s keep him in mind, for his view of the digital workplace is very different from your view as a “digital workplace manager”. In this…
Blog Digital workplace Strategy & governance Usability & design
Profile proliferation: how multiple user profiles undermine your intranet
Many intranets, collaboration platforms and digital workplaces have evolved over the past few years to put people at their centre, often by enabling contributions from individuals through social tools, and also enabling “findability” centred on a person rather than a topic or piece of content. This trend has meant that an individual’s online user profile…
Blog Collaboration HR intranets Research reports Strategy & governance Usability & design
Why is the intranet still important in the era of the digital workplace?
What is the role of the intranet in the modern digital workplace? Are intranets a relic of the past? What is the value of an intranet within the digital workplace? In my first post I looked at our definition of the organization’s digital workplace being all the technology the organization provides to allow people to…
Blog Collaboration Digital workplace Strategy & governance Usability & design
Get intranet stakeholders on your side with user-centred design
Site broken? Users left scanning endless divisional sections for the right link? Need a jargon-buster just to find the lunch menu? Sounds like your intranet is suffering from OCD (Organization-Centric Definitions, but don’t worry – we just made that up. Three-letter-acronyms are great aren’t they?). The symptoms are serious, critical even: content is left withering…
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