Looking for a playbook for the digital workplace? DWG’s 2023 Research Programme is here!
In 2023, we’re excited to add six new original research papers to our existing library of over 100 reports and 200 case studies. You can see all the details in the new fact sheet for the programme. DWG’s CEO, Nancy Goebel, says: “In our year-end 2022 feedback survey, DWG members told us that they use…
Blog Digital literacy Digital workplace Future of work Intranets Metrics & measurement Research reports Strategy & governance
Why robust information management is critical for digital workplace governance
Information management (IM) comprises an important set of disciplines and activities – and yet, while it often gets mentioned in passing, it doesn’t always attract the attention (and investment) it deserves. As we rely more on the digital workplace, the need for strong governance becomes increasingly clear. Here, robust information management activities, such as having…
Blog Artificial intelligence and automation Content management Search & findability Strategy & governance
DWG Technology Exchange: Employee onboarding with Unily
In an April 2022 Technology Exchange, Unily talked about how its employee experience platform supports employee onboarding, demoing how the Unily team use it themselves for their own new starters. This post offers some takeaways from the session.
Blog Digital employee experience DWG Institute Intranets Strategy & governance
Intranet strategy and intranet design: the pillars of a winning modern intranet
Modern intranets make employees’ working days more convenient and manageable by connecting them to information, tasks and people. They are personalized and available anywhere they’re needed, offering an amazing user experience. But what does it take to make a winning modern intranet? In this article, we’ll explore what it takes with learnings and intranet screenshots…
Blog Digital Workplace of the Year Awards Intranets Strategy & governance
Seven digital workplace takeaways from the 2021 DWG member survey
Digital workplaces and the ways in which employees work are always in a state of flux – but the past year has shown just how dramatic such change can be, with intranets, digital workplaces and the teams behind them having to adapt rapidly to new needs and circumstances. Here at DWG, we keep a keen…
Blog Digital literacy Digital workplace Internal communications Intranets Metrics & measurement Remote working during COVID-19 Strategy & governance
Five core truths about managing digital workplace programmes
How do you manage the digital workplace? This is a key question for teams delivering a digital workplace strategy and then making it operational. With the scope of the digital workplace wide and not always clear, as well as frequently involving multiple stakeholders and requiring significant levels of change, managing the digital workplace is potentially…
Blog Digital workplace Research reports Strategy & governance Usability & design
The long-term implications of COVID-19 on employee experience – what happens next?
Employee experience post-pandemic: A time for recalibration During the last 10 years, a wonderful evolution has taken place in top-rated workplaces, as they’ve recognized that employee experience (EX) is a competitive differentiator in attracting and retaining top talent. Much of the investment made during the last decade has gone into reinventing the physical workspace –…
Blog Collaboration Digital workplace Future of work Strategy & governance
Digital workplace overload: How to reduce employee technostress
We live in a time of unprecedented digital workplace “wealth”. The knowledge, connectivity and tools at our fingertips afford us new possibilities in how we work. And this year, we’ve seen just how essential this is in order to keep many people working, collaborating, productive and connected. Yet there’s another side to this story. We…
Blog Collaboration Digital workplace Future of work Internal communications Mobile sites & apps Research reports Strategy & governance
Communicating in real-time at work: The promise and the perils
Real-time communications (RTC), such as instant messaging, video calling, tele/video conferencing and internet relay chat, have become central to how people communicate and work inside organizations. During the COVID-19 crisis, these tools have assumed even more importance. DWG’s new research report Communicating in real-time at work: The promise and the perils explores the ways organizations…
Blog Collaboration Digital workplace Future of work Internal communications Mobile sites & apps Research reports Strategy & governance
How the digital workplace facilitates innovation
The importance of innovation Innovation is a big-ticket item for organizations needing to deliver new services and products to customers, or those wanting to transform the way they operate by introducing new processes or doing things differently. Innovation tends to be something to which all organizations aspire; however, the commitment to innovation can vary dramatically…
Blog Collaboration Digital workplace Research reports ROI & Business Case Strategy & governance
Seven things we learnt about the digital workplace from the 2020 DWG survey
Every year the digital workplace both changes and doesn’t change. The tools we use evolve and get more sophisticated; just two years ago perhaps we’d have been surprised to see the level of use of Microsoft (MS) Teams and that chatbots are starting to be so commonly used. At the same time, some of the…
Blog Digital workplace Strategy & governance
20 areas organizations need to consider to embed remote working in the long term
The mid- to long-term impact The coronavirus has had an immediate impact on the way we work, with a spectacular and almost overnight introduction of home working for millions of office-based workers. If organizations were planning such a roll-out of distributed working on this scale in normal times, it would be a year-plus project, with…
Blog Collaboration Digital workplace Internal communications Remote working during COVID-19 ROI & Business Case Strategy & governance