‘What tool when?’ – helping employees to navigate the digital workplace and optimize their use of tools

The workplace is evolving rapidly, with an array of tools and platforms designed to streamline communication and collaboration. From email to enterprise social networks, from Microsoft Teams to Slack, the options seem endless. However, with this abundance of choices comes confusion and frustration for many employees. The question often arises: which tool is best suited…

Blog Collaboration Internal communications Social Strategy & governance
Time to fix hybrid work’s decades of ignored challenges

Hybrid work isn’t new. Most office workers have experienced it in various ways for many years. But many organizations have under-invested in solving the persistent challenges of hybrid work. Today we have rich opportunities to address both the new and old challenges of distributed work and, in so doing, build more resilient and productive companies….

Blog Collaboration Digital employee experience Digital workplace Employee experience Hybrid working Remote working Search & findability Workplace productivity
Keeping up with Microsoft Viva: Why 2023 will be the year that Viva enters the digital workplace

Microsoft Viva, the employee engagement platform that Microsoft launched in early 2021, continues to attract a great deal of interest from digital workplace teams, intranet professionals, HR functions and internal communicators. Yet, up to now, it is perhaps still not that well known to end users as a platform they use every day.   However, in…

Blog Artificial intelligence and automation Collaboration Digital workplace Intranets Research reports
Why HR is the essential digital workplace partner

Maturity is the act of knowing when and how to behave at the right time and in the right place. Maturity is subjective. Maturity is a fluid state. Just as there is no one path to maturity for a human being, there is no one path towards digital maturity for an organization. The quest for…

Blog Collaboration Content management Digital communications Digital employee experience Digital workplace Employee experience HR HR intranets Internal communications
Nine key communications, content and employee engagement trends

In DWG’s recent annual update on Communications and Content, research author, Nicole Carter, looks at the latest trends in internal communications, content strategy and employee engagement. The research identifies three key trends within each of the topic areas: Internal communications Crisis communications – repurposing existing plans and widening the scope of what is considered a crisis…

Blog Collaboration Content management Digital literacy Digital workplace Internal communications Social
Ten digital workplace and employee experience insights from Beezy

The DWG Institute brings together organizations, technology providers and experts to share knowledge, ideas and perspectives securely and confidentially, to significantly improve and reimagine the way we work today and in the future. On March 4, 2021 DWG was joined by Maximo Castagno, Chief Product Officer, Beezy, to discuss optimizing employee experience, particularly in relation…

Blog Collaboration Content management Digital workplace DWG Institute
Nine takeaways: How Adobe is delivering personalized, digital experiences to Walmart employees

The DWG Technology and Research Institute brings together organizations, technology providers and experts to share knowledge, ideas and perspectives securely and confidentially, to significantly improve and reimagine the way we work today and in the future. In a January 2021 DWG Institute Technology Exchange, we partnered with Adobe and Walmart to hear how Walmart drives…

Blog Collaboration Content management Digital workplace DWG Institute HR intranets Metrics & measurement
The long-term implications of COVID-19 on employee experience – what happens next?

Employee experience post-pandemic: A time for recalibration During the last 10 years, a wonderful evolution has taken place in top-rated workplaces, as they’ve recognized that employee experience (EX) is a competitive differentiator in attracting and retaining top talent. Much of the investment made during the last decade has gone into reinventing the physical workspace –…

Blog Collaboration Digital workplace Future of work Strategy & governance
Tech hubs, taxonomies and chatbots: four more takeaways from DWG24

During 2020 many events have pivoted to being virtual. While most of us miss in-person conferences and workshops to some extent, digital conferences and festivals have helped to bring the global digital workplace and intranet community together, to share knowledge and continue to learn. In many respects, DWG24 was ahead of its time; DWG24 is…

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Digital workplace overload: How to reduce employee technostress

We live in a time of unprecedented digital workplace “wealth”. The knowledge, connectivity and tools at our fingertips afford us new possibilities in how we work. And this year, we’ve seen just how essential this is in order to keep many people working, collaborating, productive and connected. Yet there’s another side to this story. We…

Blog Collaboration Digital workplace Future of work Internal communications Mobile sites & apps Research reports Strategy & governance
Technology-driven behavioural change: Seven key takeaways from the August Technology Exchange

Can you change behaviour with technology? At the DWG Technology and Research Institute we are working to evolve and improve our offerings that will help organizations on their technology evaluation journeys. In our latest Technology Exchange, we borrowed the successful “VOP3: Voice of the Practitioner” format from our DWG Institute Technology Labs, where we hear…

Blog Collaboration Digital workplace HR intranets Internal communications Intranets Mobile sites & apps
Communicating in real-time at work: The promise and the perils

Real-time communications (RTC), such as instant messaging, video calling, tele/video conferencing and internet relay chat, have become central to how people communicate and work inside organizations. During the COVID-19 crisis, these tools have assumed even more importance. DWG’s new research report Communicating in real-time at work: The promise and the perils explores the ways organizations…

Blog Collaboration Digital workplace Future of work Internal communications Mobile sites & apps Research reports Strategy & governance