Pace yourself for the inevitable AI chat rollercoaster
In a nutshell: despite their rapid initial popularity, AI chat tools like ChatGPT that use LLMs (large language models) will follow the same hype cycle and adoption curve of any new technology. Read on to balance the hype with a bit of technology wisdom and a touch of humour. True technology adoption moves surprisingly slowly …
Blog Artificial intelligence and automation
Keeping up with Microsoft Viva: Why 2023 will be the year that Viva enters the digital workplace
Microsoft Viva, the employee engagement platform that Microsoft launched in early 2021, continues to attract a great deal of interest from digital workplace teams, intranet professionals, HR functions and internal communicators. Yet, up to now, it is perhaps still not that well known to end users as a platform they use every day. However, in…
Blog Artificial intelligence and automation Collaboration Digital workplace Intranets Research reports
DWG’s 2023 predictions for the digital workplace
by Nancy Goebel It’s hard to believe it’s that time of year again! It’s November and that means Digital Workplace Group is abuzz with planning for the year ahead – our 2023 research, our year-end member survey, our calendar of events… and it also means it’s time to announce our 2023 predictions for the digital…
Blog Accessibility Artificial intelligence and automation Change management and adoption Digital employee experience Employee experience HR Metrics & measurement
Why robust information management is critical for digital workplace governance
Information management (IM) comprises an important set of disciplines and activities – and yet, while it often gets mentioned in passing, it doesn’t always attract the attention (and investment) it deserves. As we rely more on the digital workplace, the need for strong governance becomes increasingly clear. Here, robust information management activities, such as having…
Blog Artificial intelligence and automation Content management Search & findability Strategy & governance
AI and automation: 11 considerations for digital workplace teams
By Steve Bynghall One of the strengths of DWG’s research programme is that each year we seek feedback and carefully consider the topics to cover so that we can be sure to focus on the areas where we can deliver most value. The research list goes through a pretty rigorous process with, at first, a longlist compiled…
Blog Artificial intelligence and automation Research reports
Watching the robots: an inspiring visit to the BMW Mini-Factory
The pandemic has impacted many aspects of our lives and I can’t wait for the eventual return to some kind of normality when we can once again do those things we miss. I’m particularly looking forward to being able to go out and about and visit interesting places – the time when we could do…
Blog Artificial intelligence and automation Future of work