Users expect everything
to work like Google

Poor search and findability is one of the most common issues in the digital workplace. When employees can’t quickly find the information and items they need, it wastes time and causes frustration, especially when users expect everything to work like Google. With the volume of data and content only increasing across a complex digital workplace ecosystem, delivering effective search is not getting easier.

employee experience through mobile phone technology

Our approach

At DWG we know that the most effective approach to improving search is to take a holistic approach that covers your search technology and experience, your content and its metadata, and how you support your publishing community. Information architecture can also play a role. We’ve worked with both members and clients to help improve findability intranet, Microsoft 365 and enterprise search, delivering tangible results that are noticed by users.

Why journey alone
when you can join DWG?

Become a member

All year round, our member community is sharing experiences and insights in a confidential setting. Whatever challenges you face, there’ll be someone in the DWG fold who’s been there and can steer you in the right direction.

Apply for membership
Your digital journey starts here

Book a free one-to-one consultation to discuss the current status of your digital workplace. Each consultation is followed up with a bundle of useful resources to help get you started.

Book your consultation