DWG’s ‘Findability Playbook’ helps connect people with content successfully
In today’s digital age, organizations are overflowing with an ever-growing amount of information within their digital workplaces. However, it’s not just the sheer volume that poses a challenge; the complexity of this information is also on the rise. In this dynamic and fast-paced environment, ensuring that the information we rely on for decision-making is trustworthy,…
Blog Digital workplace Intranets Search & findability
How to train publishers and content owners for your SharePoint intranet
An intranet is only as good as its content. You can have a beautiful design, amazing integrations and all the latest bells and whistles, but if your content has no value, is out of date, badly written or hard to find, then your intranet is not a success. Ultimately adoption will suffer. Most intranets rely…
Blog Digital workplace Internal communications Search & findability Strategy & governance Workplace productivity
Six ways digital workplace teams can evolve the mobile employee experience
Accessing the digital workplace and its related tools and services through a mobile device is important for employee experience. This is particularly the case in organizations with a high proportion of frontline and mobile employees who might work in factories, retail units, out in the field or on the go. For those sections of the…
Blog Digital workplace Employee experience Mobile sites & apps Search & findability
Giving employees the best content for their needs: Six approaches to success
Well-managed intranets, at the core of any digital workplace, must satisfy the daily needs of employees by providing trustworthy, relevant and task-focused content in line with defined standards and controls. At the same time, they must align with broader organizational goals, relating to collaboration and remote working. A strategic approach to the planning, implementation and…
Blog Content management Internal communications Intranets Search & findability
Why robust information management is critical for digital workplace governance
Information management (IM) comprises an important set of disciplines and activities – and yet, while it often gets mentioned in passing, it doesn’t always attract the attention (and investment) it deserves. As we rely more on the digital workplace, the need for strong governance becomes increasingly clear. Here, robust information management activities, such as having…
Blog Artificial intelligence and automation Content management Search & findability Strategy & governance
From fast-tracking findability to the intranet and Microsoft Viva – DWG’s 2022 Research Programme is here!
The votes are counted and the research briefs are already being written – it’s that time of year when we decide and announce the topics that DWG will cover in its latest annual Research Programme. You can see all the details in the new fact sheet for the programme. DWG’s Deputy CEO, Nancy Goebel, says:…
Blog Content management Digital workplace Digital Workplace of the Year Awards Intranets Research reports Search & findability Usability & design
Tech hubs, taxonomies and chatbots: four more takeaways from DWG24
During 2020 many events have pivoted to being virtual. While most of us miss in-person conferences and workshops to some extent, digital conferences and festivals have helped to bring the global digital workplace and intranet community together, to share knowledge and continue to learn. In many respects, DWG24 was ahead of its time; DWG24 is…
Blog Collaboration Internal communications Mobile sites & apps Search & findability
Meeting the findability challenge in Office 365
The rise of Office 365 in recent years is unquestionable. More and more organizations are moving their content and applications to the cloud and, with that, findability has become a more and more pressing issue. Moreover, the complex feature set of Office 365 makes the journey even more challenging: users start using more and more…
Blog Digital workplace Research reports Search & findability
Ten popular posts about the digital workplace from DWG’s expert blog in 2019
2019 has been another very busy year here at DWG! As well as working on our normal programme of member meetings, executive visits, research reports, online sessions, consulting projects and benchmarking assessments, we also managed to deliver another DW24, curated the Digital Workplace Experience (DWX) conference in Chicago and announced a new partnership with Avanade….
Blog Collaboration Digital literacy Digital Nations Digital workplace Search & findability Strategy & governance Usability & design
The Office 365 Boxset – latest DWG research on making the most of the suite
Office 365 is Microsoft’s fastest growing commercial product ever. It is positioned to respond to key trends in the digital workplace: remote work from anywhere, bring your own device (BYOD), shrinking IT budgets, cloud collaboration, and the “do more with less” mentality. The 2019 DWG Member Survey shows that Office 365 is set to dominate…
Blog Collaboration Content management Digital workplace Research reports Search & findability
My 10 digital workplace predictions for 2020
I’ll start with a story that for me reveals how profound the changes currently encircling the world of work (both digital and physical) are. In September 2019, I gave an address at the Washington, DC headquarters of DWG member and client, the International Monetary Fund (IMF), to what I had expected would be a mainly…
Blog Collaboration Digital literacy Digital workplace Future of work HR intranets Metrics & measurement Mobile sites & apps Search & findability
Six success factors for a personalized intranet
Good personalization, like good design, should be so well-embedded that you don’t notice it. Our personal digital lives wrap around us in a cocoon of personalized and customized content and services. It may not always seem immediately obvious, but our search results, our social media streams, our online shopping experience, the adverts we see, the…
Blog Content management Research reports Search & findability Strategy & governance Usability & design