Tech hubs, taxonomies and chatbots: four more takeaways from DWG24

During 2020 many events have pivoted to being virtual. While most of us miss in-person conferences and workshops to some extent, digital conferences and festivals have helped to bring the global digital workplace and intranet community together, to share knowledge and continue to learn. In many respects, DWG24 was ahead of its time; DWG24 is…

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Meeting the findability challenge in Office 365

The rise of Office 365 in recent years is unquestionable. More and more organizations are moving their content and applications to the cloud and, with that, findability has become a more and more pressing issue. Moreover, the complex feature set of Office 365 makes the journey even more challenging: users start using more and more…

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Ten popular posts about the digital workplace from DWG’s expert blog in 2019

2019 has been another very busy year here at DWG! As well as working on our normal programme of member meetings, executive visits, research reports, online sessions, consulting projects and benchmarking assessments, we also managed to deliver another DW24, curated the Digital Workplace Experience (DWX) conference in Chicago and announced a new partnership with Avanade….

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The Office 365 Boxset – latest DWG research on making the most of the suite

Office 365 is Microsoft’s fastest growing commercial product ever. It is positioned to respond to key trends in the digital workplace: remote work from anywhere, bring your own device (BYOD), shrinking IT budgets, cloud collaboration, and the “do more with less” mentality. The 2019 DWG Member Survey shows that Office 365 is set to dominate…

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My 10 digital workplace predictions for 2020

I’ll start with a story that for me reveals how profound the changes currently encircling the world of work (both digital and physical) are. In September 2019, I gave an address at the Washington, DC headquarters of DWG member and client, the International Monetary Fund (IMF), to what I had expected would be a mainly…

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Six success factors for a personalized intranet

Good personalization, like good design, should be so well-embedded that you don’t notice it. Our personal digital lives wrap around us in a cocoon of personalized and customized content and services. It may not always seem immediately obvious, but our search results, our social media streams, our online shopping experience, the adverts we see, the…

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My 10 digital workplace predictions for 2016

Before I write my annual digital workplace predictions, I like to look back to evaluate how I think my previous year’s forecast performed. In 2014, I gave myself a “not bad” 7 out of 10 in terms of accuracy and, having now looked back over my 2015 predictions, the good news is I haven’t slipped…

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Decoding Avanade’s digital workplace approach and language

Avanade, the joint venture between Accenture and Microsoft, has done some solid thinking around digital workplace management. This article articulates the strengths behind their approach and highlights a few quirks that digital workplace leaders need to understand. Okay. I’m not gonna pull any punches here. I’m gonna be totally honest and tell you that Avanade’s…

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Analysis of Gartner’s “8 building blocks for the digital workplace”

Gartner’s “Eight Building Blocks for the Digital Workplace” offers a thoughtful analysis and includes many important strategic topics. This first major foray by Gartner into digital workplace strategy, however, somewhat resembles a list of trends and has a few important gaps. As pioneers of the digital workplace industry and best practices, our team at the…

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7 ways the goal posts on enterprise search have moved

Intranet search has proved a perennial predicament for digital workplace teams. New trends in search are changing expectations for everything from how search results are displayed to the very nature of what search is. This article describes the key trends behind the shifting goal posts. Some people don’t understand the importance of paid adverts in…

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SLIDESHOW: 30+ lessons from 12 leading intranet homepages

See 12 leading intranet homepages analyzed in the slideshow in this article. Did you miss Digital Workplace 24? That’s a bummer, because it was like Burning Man and TED Talks had a baby called “Digital Workplace and Future of Work” that took place online for 24 hours. But the good news is that we’ve extracted…

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The best enterprise search diagram you’ve ever seen

Intranet and digital workplace sages have been describing the complex nature of search for years now. But never before have all the contributing factors to good search been captured so elegantly in one visual representation. The diagram in this article is part of our new research report, Intranet Search: A holistic approach to management. [one_half]…

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