Tech hubs, taxonomies and chatbots: four more takeaways from DWG24

During 2020 many events have pivoted to being virtual. While most of us miss in-person conferences and workshops to some extent, digital conferences and festivals have helped to bring the global digital workplace and intranet community together, to share knowledge and continue to learn. In many respects, DWG24 was ahead of its time; DWG24 is…

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Digital workplace overload: How to reduce employee technostress

We live in a time of unprecedented digital workplace “wealth”. The knowledge, connectivity and tools at our fingertips afford us new possibilities in how we work. And this year, we’ve seen just how essential this is in order to keep many people working, collaborating, productive and connected. Yet there’s another side to this story. We…

Blog Collaboration Digital workplace Future of work Internal communications Mobile sites & apps Research reports Strategy & governance
Technology-driven behavioural change: Seven key takeaways from the August Technology Exchange

Can you change behaviour with technology? At the DWG Technology and Research Institute we are working to evolve and improve our offerings that will help organizations on their technology evaluation journeys. In our latest Technology Exchange, we borrowed the successful “VOP3: Voice of the Practitioner” format from our DWG Institute Technology Labs, where we hear…

Blog Collaboration Digital workplace HR intranets Internal communications Intranets Mobile sites & apps
Communicating in real-time at work: The promise and the perils

Real-time communications (RTC), such as instant messaging, video calling, tele/video conferencing and internet relay chat, have become central to how people communicate and work inside organizations. During the COVID-19 crisis, these tools have assumed even more importance. DWG’s new research report Communicating in real-time at work: The promise and the perils explores the ways organizations…

Blog Collaboration Digital workplace Future of work Internal communications Mobile sites & apps Research reports Strategy & governance
My 10 digital workplace predictions for 2020

I’ll start with a story that for me reveals how profound the changes currently encircling the world of work (both digital and physical) are. In September 2019, I gave an address at the Washington, DC headquarters of DWG member and client, the International Monetary Fund (IMF), to what I had expected would be a mainly…

Blog Collaboration Digital literacy Digital workplace Future of work HR intranets Metrics & measurement Mobile sites & apps Search & findability
“My City, My Office”? The rise of mobile working in and beyond our cities

Where are you working from today? Are you in an office space dedicated to your employer and colleagues? A co-working space occupied by any number and diversity of organizations? A café? Library? Home? Anywhere and everywhere?   Time was the answer to that question was seemingly obvious: for so-called office-based “white-collar workers”, it would be, well,…

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Four more learnings about digital workplaces from the Digital Workplace Impact podcast

It’s hard to believe that we’re nearly up to 40 episodes of the Digital Workplace Impact podcast. Since the very first episode DWG’s CEO and Founder, Paul Miller, has spoken to a huge variety of people involved in the digital workplace and the future of work. From practitioners to thought leaders to disruptors through to…

Blog Collaboration Digital workplace Internal communications Intranets Mobile sites & apps Strategy & governance
Eight digital workplace and intranet insights from the DWG annual survey

The digital workplace is a fast-moving area in which new technologies and tools are continually being introduced and teams are experimenting, innovating and learning. Even the humble intranet has gone through a transformation in recent years, emerging as a user-centred entry point to a wider digital ecosystem rather than just an internal communications channel. With…

Blog Collaboration Digital workplace Internal communications Intranets Mobile sites & apps Strategy & governance
Six key approaches for a successful employee mobile experience

The mobile digital workplace The mobile experience of the digital workplace has evolved considerably over the past three years. Previously, mobility was an area which promised much in terms of benefits for both organizations and employees, but progress was always a bit patchy. But now many organizations are delivering an effective digital workplace through mobile,…

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6 digital workplace trends from recent Intranet Innovation Awards

The annual  Intranet Innovation Awards show how intranets and digital workplaces are evolving. This post gives six observations on themes such as mobility, social tools and the value of integrating systems. It also includes information on how to enter the 2015 Awards. The Intranet Innovation Awards In my line of work, I’m lucky enough to…

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6 intranet usability truths that are magnified on smaller (mobile) screens

Most of the rules of intranet usability apply to mobile intranets and apps as well – but some of these rules have magnified importance and this article explains why. Autumn (or “Fall” for my US colleagues) is upon us folks and it’s already my sixth usability blog post in this series. So I feel compelled…

Blog Mobile sites & apps Usability & design
WestJet’s mobile app for employees – live tour August 5th

Webinar summary: In nine months WestJet’s intranet team went from a blank slate to launching a mobile app for employees. See the results and hear how they did it on the August 5th episode of Digital Workplace Live. Show topic: Live tour of WestJet’s mobile app for employees Date & time: Tues, August 5th  |…

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