Understanding a
modern workforce

Great intranets and digital workplaces are centered around the user. You cannot design an intranet or digital workplace without a strong understanding of the needs of your workforce, the way they work, their pain points, their preferences, and the way they interact with technology. But understanding a highly diverse, modern workforce can be challenging with so many different roles, locations, divisions, situations, interests and cultures.

Our approach

We help intranet and digital workplace teams to carry out thorough and robust user research so their digital channel has a laser-sharp focus on the needs of all of your workforce. We have decades of experience in user research and the relative analysis. Thorough user and stakeholder interviews, workshops, surveys, analytics, workshops, user testing and observation, we carry out user research and advise members and clients on strategies, approaches and good practices to get the very best results.

Why journey alone
when you can join DWG?

Become a member

All year round, our member community is sharing experiences and insights in a confidential setting. Whatever challenges you face, there’ll be someone in the DWG fold who’s been there and can steer you in the right direction.

Apply for membership
Your digital journey starts here

Book a free one-to-one consultation to discuss the current status of your digital workplace. Each consultation is followed up with a bundle of useful resources to help get you started.

Book your consultation