The long-term implications of COVID-19 on employee experience – what happens next?
Employee experience post-pandemic: A time for recalibration During the last 10 years, a wonderful evolution has taken place in top-rated workplaces, as they’ve recognized that employee experience (EX) is a competitive differentiator in attracting and retaining top talent. Much of the investment made during the last decade has gone into reinventing the physical workspace –…
Blog Collaboration Digital workplace Future of work Strategy & governance
Digital workplace overload: How to reduce employee technostress
We live in a time of unprecedented digital workplace “wealth”. The knowledge, connectivity and tools at our fingertips afford us new possibilities in how we work. And this year, we’ve seen just how essential this is in order to keep many people working, collaborating, productive and connected. Yet there’s another side to this story. We…
Blog Collaboration Digital workplace Future of work Internal communications Mobile sites & apps Research reports Strategy & governance
Communicating in real-time at work: The promise and the perils
Real-time communications (RTC), such as instant messaging, video calling, tele/video conferencing and internet relay chat, have become central to how people communicate and work inside organizations. During the COVID-19 crisis, these tools have assumed even more importance. DWG’s new research report Communicating in real-time at work: The promise and the perils explores the ways organizations…
Blog Collaboration Digital workplace Future of work Internal communications Mobile sites & apps Research reports Strategy & governance
How the digital workplace facilitates innovation
The importance of innovation Innovation is a big-ticket item for organizations needing to deliver new services and products to customers, or those wanting to transform the way they operate by introducing new processes or doing things differently. Innovation tends to be something to which all organizations aspire; however, the commitment to innovation can vary dramatically…
Blog Collaboration Digital workplace Research reports ROI & Business Case Strategy & governance
Seven things we learnt about the digital workplace from the 2020 DWG survey
Every year the digital workplace both changes and doesn’t change. The tools we use evolve and get more sophisticated; just two years ago perhaps we’d have been surprised to see the level of use of Microsoft (MS) Teams and that chatbots are starting to be so commonly used. At the same time, some of the…
Blog Digital workplace Strategy & governance
20 areas organizations need to consider to embed remote working in the long term
The mid- to long-term impact The coronavirus has had an immediate impact on the way we work, with a spectacular and almost overnight introduction of home working for millions of office-based workers. If organizations were planning such a roll-out of distributed working on this scale in normal times, it would be a year-plus project, with…
Blog Collaboration Digital workplace Internal communications Remote working during COVID-19 ROI & Business Case Strategy & governance
Why the COVID-19 crisis is the turning point for remote working
This is a watershed moment The evolution of the digital workplace that successfully enables remote or distributed working has been going on for a long time. Up to now, progress has been steady and considerable, both in terms of the capability for us to work from home or in any location, but also in terms…
Blog Collaboration Digital workplace Internal communications Remote working during COVID-19 ROI & Business Case Strategy & governance
How do organizations restructure themselves to take advantage of the digital workplace?
Modern digital workplaces and the individual tools within them have the potential to transform organizations and the way they operate. Real-time dashboards of critical data should enable laser-sharp decisions. Communication and collaboration tools should accelerate the decision-making process. Social networks should cut through the layers of hierarchy to make things more efficient and drive a…
Blog Collaboration Digital workplace Strategy & governance
Four takeaways from leading digital workplace teams revealed by the Digital Workplace Impact podcast
Insights to help your digital workplace journey Producing the Digital Workplace Impact podcast means we get to speak to some excellent teams who are at the cutting edge of digital workplace practice. It’s a real pleasure to connect with the early adopters, innovators and leaders in the space. The motto of Digital Workplace Group is…
Blog Collaboration Digital workplace Metrics & measurement Strategy & governance
Bridging the physical and digital workplace divide
How in sync do your physical and digital workplaces feel? Is your physical environment – wherever that may be – optimized to support the digital tools you’re using? Does it feel like digital is being harnessed to better manage the physical? Is it smart? Does it feel natural for how you best work? Or does…
Blog Digital workplace Future of work Nature of Work Research reports Strategy & governance Usability & design
Ten popular posts about the digital workplace from DWG’s expert blog in 2019
2019 has been another very busy year here at DWG! As well as working on our normal programme of member meetings, executive visits, research reports, online sessions, consulting projects and benchmarking assessments, we also managed to deliver another DW24, curated the Digital Workplace Experience (DWX) conference in Chicago and announced a new partnership with Avanade….
Blog Collaboration Digital literacy Digital Nations Digital workplace Search & findability Strategy & governance Usability & design
The eight phases of content migration
Have you been tasked with dealing with the content on an intranet that is tired, full of outdated pages and documents, and no longer fit for purpose? Has a new platform been procured, which is clean, fresh and full of the potential to provide a great experience for your colleagues, and where they can find…
Blog Content management Digital workplace Intranets Metrics & measurement Research reports ROI & Business Case Strategy & governance Usability & design