A new age of AI: Why readiness matters
November 30, 2022 marked a pivotal moment in the world of technology: the public release of OpenAI’s ChatGPT-3. For many, it may have been just another day, but for those in the digital and IT sectors, it signalled a transformation in how we think about information accessibility and the power of generative AI. Since then,…
Blog Digital workplace Intranets Strategy & governance Usability & design
Product management in the digital workplace: five key takeaways
Managing the digital workplace is both fascinating and challenging in equal measures. It’s also a constantly evolving space where there are new learnings and practices emerging. Part of DWG’s role is to help equip digital workplace leaders and teams with the knowledge to succeed, and that includes capturing, detailing and relaying back those emergent industry…
Blog Digital workplace Strategy & governance
Governance – immovable object, unstoppable force
My role as Chief Growth Officer provides an excellent vantage point from which to observe trends happening within the DWG Member group and wider industry circles. I would like to share some of these insights with you in our new ‘DWG Vantage Point’ series, where I will provide regular updates on what I am seeing,…
Blog Strategy & governance
‘What tool when?’ – helping employees to navigate the digital workplace and optimize their use of tools
The workplace is evolving rapidly, with an array of tools and platforms designed to streamline communication and collaboration. From email to enterprise social networks, from Microsoft Teams to Slack, the options seem endless. However, with this abundance of choices comes confusion and frustration for many employees. The question often arises: which tool is best suited…
Blog Collaboration Internal communications Social Strategy & governance
Seven ways digital workplace teams support the rollout of generative AI
Generative AI continues to be a major focus for digital workplace teams as organizations start to grapple with how best they can use AI to maximize productivity, improve processes and gain a competitive edge. In fact, in our annual digital workplace predictions for 2024, at least eight out of the ten predictions relate to generative…
Blog Artificial intelligence and automation Metrics & measurement Strategy & governance
9 ways to deliver an integrated digital workplace experience
Over the past decade, the evolution of the digital workplace has increasingly involved the creation of more integrated digital workplace experiences that set out to weave together different applications into a consistent and coherent whole. By bringing together opportunities for employees to seamlessly access features, view data and complete simple transactions from disparate applications without…
Blog Digital Workplace of the Year Awards Research reports Search & findability Strategy & governance User research
Winner of Digital Workplace Team of the Year 2023 – EY
DWG is pleased to announce that the 2023 winner of Digital Workplace Team of the Year is EY’s Digital Knowledge Platforms team, as revealed by DWG Director of Research, Elizabeth Marsh, during a special live awards event on September 5. Now in their seventh year, the awards are produced by DWG and celebrate organizations and…
Blog Digital workplace Digital Workplace of the Year Awards Metrics & measurement Search & findability Strategy & governance
How to train publishers and content owners for your SharePoint intranet
An intranet is only as good as its content. You can have a beautiful design, amazing integrations and all the latest bells and whistles, but if your content has no value, is out of date, badly written or hard to find, then your intranet is not a success. Ultimately adoption will suffer. Most intranets rely…
Blog Digital workplace Internal communications Search & findability Strategy & governance Workplace productivity
Looking for a playbook for the digital workplace? DWG’s 2023 Research Programme is here!
In 2023, we’re excited to add six new original research papers to our existing library of over 100 reports and 200 case studies. You can see all the details in the new fact sheet for the programme. DWG’s CEO, Nancy Goebel, says: “In our year-end 2022 feedback survey, DWG members told us that they use…
Blog Digital literacy Digital workplace Future of work Intranets Metrics & measurement Research reports Strategy & governance
Why robust information management is critical for digital workplace governance
Information management (IM) comprises an important set of disciplines and activities – and yet, while it often gets mentioned in passing, it doesn’t always attract the attention (and investment) it deserves. As we rely more on the digital workplace, the need for strong governance becomes increasingly clear. Here, robust information management activities, such as having…
Blog Artificial intelligence and automation Content management Search & findability Strategy & governance
DWG Technology Exchange: Employee onboarding with Unily
In an April 2022 Technology Exchange, Unily talked about how its employee experience platform supports employee onboarding, demoing how the Unily team use it themselves for their own new starters. This post offers some takeaways from the session.
Blog Digital employee experience DWG Institute Intranets Strategy & governance
Intranet strategy and intranet design: the pillars of a winning modern intranet
Modern intranets make employees’ working days more convenient and manageable by connecting them to information, tasks and people. They are personalized and available anywhere they’re needed, offering an amazing user experience. But what does it take to make a winning modern intranet? In this article, we’ll explore what it takes with learnings and intranet screenshots…
Blog Digital Workplace of the Year Awards Intranets Strategy & governance