5 intranet accessibility myths and how to address them
Many intranet and digital workplace managers either consider accessibility irrelevant or mistake their inadequate efforts as exemplary. This article explains the most common myths of intranet accessibility and simple ways to address them. I know that in my last article I said the next post would be about card sorting, but we’re still waiting for…
Blog HR intranets Usability & design
What do infant car seats have to do with social intranets?
Winner of My Beautiful Intranet 2014, Dorel Juvenile, makes top safety-rated car seats for children. Employees rally around a compelling mission, which the company’s social intranet helps to amplify. See a live tour of this intranet on October 7th. Letter from Dorel Juvenile customer: “We purchased the CabrioFix car seat prior to having our daughter…
Blog Collaboration Internal communications Usability & design
Live tour: Winner of My Beautiful Intranet 2014 – Oct 7th
Webinar summary: See a live tour from the winner of My Beautiful Intranet 2014 on the October 7th episode of Digital Workplace Live. Also see a sneak preview of the new book “The Digital Renaissance of Work: Delivering digital workplaces fit for the future”. Show topics: Elizabeth Marsh, co-author of “The Digital Renaissance of Work:…
Blog Collaboration Usability & design
The top 5 secrets of intranet mega menu success
Intranet mega menus can make large amounts of information much more easily accessible, but they’re fraught with design and usability challenges. This article presents 5 expert tips for implementing intranet mega menus that are user friendly and effective. “We’re thinking of implementing mega menus – do you have any tips or good practice examples?” This…
Blog Content management Search & findability Usability & design
5 examples of task icons on the intranet homepage
See five different examples of how companies have used icons to highlight task-based actions on their intranet homepages, with screenshots and analysis. I have a quick game for you. Spot the odd one out: The answer, my friends, is C. Although now commonly recognized as the icon for RSS, it is the only one of…
Blog Usability & design
10 steps to interpreting intranet tree testing results
No matter how well you design your Intranet tree testing exercise, the value comes from proper analysis. In this article read practical tips about how to effectively execute this very useful user experience technique. My initial blog on tree testing was such a success last and the test itself received such a great response rate,…
Blog Content management Metrics & measurement Search & findability Strategy & governance Usability & design
12 key concepts behind digital workplace success
Synopsis: How do you define and manage the digital workplace? What is the role of the intranet and the intranet team? This compendium includes 12 key concepts to answer those questions. Are you ready? In this, the last of my series of blog posts, I’m going to look back at what we’ve covered and also…
Blog Collaboration Digital workplace ROI & Business Case Strategy & governance Usability & design
7 tips for tree testing your intranet navigation
Synopsis: Tree testing is a tried and true technique for improving your intranet navigation. In this article learn how to do it right and participate in an example tree test. It’s been a busy summer so far. As much as I’d like to have been skiving off rock climbing, I’ve been training intranet owners at…
Blog Content management Metrics & measurement Search & findability Strategy & governance Usability & design
WestJet’s mobile app for employees – live tour August 5th
Webinar summary: In nine months WestJet’s intranet team went from a blank slate to launching a mobile app for employees. See the results and hear how they did it on the August 5th episode of Digital Workplace Live. Show topic: Live tour of WestJet’s mobile app for employees Date & time: Tues, August 5th |…
Blog Digital workplace Mobile sites & apps Strategy & governance Usability & design
How user experience debt bankrupts your digital workplace
Synopsis: Saving money by not providing a good user experience in your digital workplace costs you money and goodwill elsewhere. A good digital workplace could be one of the tenets of employee engagement. While the intranet and other digital workplace tools aren’t “all about the technology”, they are technical projects at the start. Budget is…
Blog Digital workplace ROI & Business Case Strategy & governance Usability & design
Six ways to present quick links on your intranet homepage
Synopsis: See six different examples of how companies have designed the quick links on their intranet homepages, with screenshots and analysis. The ubiquitous intranet homepage “quick links” Just about every intranet homepage has some form of “quick links”. On many intranets the list is labelled exactly as that. On other homepages these links are referred…
Blog Content management Internal communications Search & findability Usability & design
Digital workplace projects: how to understand users through segmentation & personas
Synopsis: Not all your users are the same. User segmentation and related user personas for intranet and digital workplace projects will help you deliver targeted tools with clear business value for specific audiences. Risks of assuming a one-size-fits-all user Last time, I wrote about how scoping your digital workplace initiatives gives you “go-faster” stripes. This time…
Blog Digital workplace Strategy & governance Usability & design