Why intranet managers should be ‘workplace anthropologists’
By Matt Wilson – Originally posted on Ragan.com When Quintiles was developing its award-winning intranet, iQ, the company did something that some organizations don’t even consider: Its intranet managers and developers shadowed a share of its 25,000 employees to find out how they communicate and what they need. That was one of many reasons why…
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See Quintiles’ award-winning social intranet
IBF Live – the online broadcast featuring the best intranets from around the world Who has the best intranet in the healthcare industry? Some would say Quintiles—they just won the Ragan Communications 2012 Employee Communications Award for best social intranet. And they’re joining us on Digital Workplace Live to give us the scoop. And that’s not…
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July’s IBF Live – Innovation sparks at HP
Our next edition of Digital Workplace Live will feature HP, who have implemented their innovation engine “The Garage” across their business. We’re thrilled to welcome Art Beckman, Program Lead HP Software Innovation, who will show us the tools and processes they use for turning ideas into major opportunities. Joining Art is Vincent Carbone, Founder and Chief Operating Officer,…
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11 mantras for intranet managers
When you spend all your time managing an intranet, it becomes something more than a job. The work can do a lot to shape your life philosophy. By Matt Wilson | www.ragan.com That’s why Digital Workplace Group CEO and Founder Paul Miller joined Sharon O’Dea, senior manager of online communication at Standard Charter Bank, and John…
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Join eBay and ADP on IBF Live!
Don’t miss IBF Live on May 1st! Our featured studio guest is Ramin Mobasseri, Enterprise Portal Solutions Manager with eBay, who shows how eBay uses Enterprise Social Networking (ESN) to easily find experts, share ideas, enjoy social learning, get connected with company leaders, recognize and reward users, engage the entire workforce, and influence decisions made…
Blog Collaboration DWG24 Intranets Southwest offers employees many avenues to sound off
You can’t demand engagement, but you can coax it. A tour of Southwest’s intranet reveals how this is done. By Matt Wilson Employee engagement is important. As researchers at Gallup put it, “The world’s top-performing organizations understand that employee engagement is a force that drives business outcomes.” If you need help with managing the welfare…
Blog Collaboration DWG24 Internal communications
Employee engagement at Southwest Airlines
Don’t miss IBF Live on April 3rd! Southwest Airlines is dedicated to the highest quality of customer service delivered with a sense of warmth, friendliness, individual pride, and company spirit. How does this culture of service play out on its intranet? And how does their overall communications strategy support the culture? Our featured studio guest is…
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See how ConocoPhillips has saved hundreds of millions of dollars through Knowledge Sharing
Don’t miss IBF Live on March 6! Our featured studio guest is Dan Ranta, Director of Knowledge Sharing (KS) at ConocoPhillips, who is accountable for the strategic implementation of knowledge sharing for the 31,000-person integrated oil and gas company. From 2004 to the present, KS has documented hundreds of millions of dollars in estimated cash…
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Scotts Miracle-Gro, winner of NN/g and IIA intranet awards, on next IBF Live
Lisa Smith from Scotts MiracleGro will give a tour of her intranet “The Garden,” which won top honors in the 2012 Nielsen Norman Intranet Design Annual. Amy Schade, co-author of the Design Annual, also joins us to explain why “The Garden” caught her eye, and to share overall trends on teams, technologies and content. Last…
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Intranet love affairs – Dec. 6
Fighting for usability behind the firewall – A UX love story Sally Roberts from Macfarlanes LLP is in the middle of an intranet redesign. The current intranet, which was launched 18 months ago, features a solid task-based information architecture, personalization, and an enterprise search that actually works. So what could possibly be improved? What: IBF…
Blog DWG24 Corporate Comms… What’s it good for?
A few weeks ago, former IBF Live guest Oscar Berg posted a question on Google+ that kicked off a passionate debate about the role of Communications in an increasingly digital landscape: Why do you think so many organizations still put corporate news in the center of attraction on their intranets even though they have the…
Blog DWG24 Internal communications
The future of work… it’s happening now!
Coming up on the October 4 episode of IBF Live, we will talk with some of the most interesting pioneers of the digital workplace – the wider world of workplace technology – about new ways of working that emphasize empowerment, transparency, collaboration and healthy incentives. People who think deep thoughts about the future of work……
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