What does a ‘Minimum Viable Digital Leader’ look like in your organization?
Companies that get digital leadership right are 38% more likely to report strong revenue and profit growth, and 24% more likely to have satisfied employees.1 However, most companies lack digital capability in the boardroom and many employees think their leaders lack sufficient skills.2 DWG research has identified a set of skills and principles that leaders…
Blog Digital workplace Research reports Strategy & governance
The digital workplace and Clayton Christensen’s “Jobs to be done” innovation lens
Clayton Christensen, a renowned Harvard Business School professor and author of the landmark book The Innovator’s Dilemma: When New Technologies Cause Big Firms to Fail, created a method for asking “What jobs do customers hire a product for?” By applying this line of questioning to the digital workplace, we can identify innovative and strategic opportunities…
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BNY Mellon’s Digital Workplace of the Year 2017 – why it won
Strong performance across all the award criteria made BNY Mellon’s digital workplace a clear winner in the 2017 Awards, announced in June. It was hard to fault either the ambitious, business-focused strategy or the accompanying robust governance framework with its clear roles, groups and responsibilities. BNY Mellon’s approach to user engagement also made an impression,…
Blog Digital workplace Digital Workplace of the Year Awards
Five further takeaways from the Digital Workplace Impact podcast
We’re now up to Episode 14 of our Digital Workplace Impact podcast, Paul Miller’s regular dip into the rapidly evolving world of the digital workplace, the future of work and other digital themes. We’re thrilled that the number of subscribers has continued to build and that we’ve been able to feature great thought leaders such…
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What is the “Digital IQ” of your leaders?
How would we react if we knew the Chief Financial Officer of a well-known global brand couldn’t read or write; if their “literacy” was well below average? I ask this rhetorical question because we all know instantly how ridiculous and impossible such a scenario would be. But what about their “digital literacy”? What is their…
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5 steps toward setting up a digital workplace user experience programme
In a new report for DWG members, “Setting up a user experience programme: The path to a user-centred digital workplace”, user experience expert and DWG benchmarker Andrea M. Lewis makes the case for user experience (UX) and sets out the steps towards establishing a programme for the intranet and wider digital workplace. The report delves…
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Digital Workplace of the Year Awards: Four things the judges loved (and a few that need some more work)
DWG’s Digital Workplace of the Year awards may be over for 2017, with the winners announced at Digital Workplace Experience in June, but there’s more to come in terms of what we learned from the entries. We’ll be publishing a series of posts about the winners in the coming months, but here we zoom out…
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The critical cornerstone of digital workplace innovation: User directories
Using artificial intelligence (AI) to deliver digital workplace innovation sounds sexy and sits on a critical foundation of sophisticated personalization. But providing even basic personalization depends upon the more mundane work of maintaining accurate employee data, such as Active Directory (AD) lists. We need good business process management for common employee processes in order to…
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Digital Workplace Maturity Benchmark Insights
We have now completed 10 Digital Workplace Maturity evaluations as benchmarks and the insights are fascinating. If you haven’t come across our Digital Workplace Maturity Model, it is a high-level view of an organization’s digital working environment. We look at the tools and capabilities provided to employees, how organizations are bringing these tools together coherently,…
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Taking a break from the digital workplace
Take a REAL break from the digital workplace. Can we? And, if so, should we? In my early graduate training days at Boots, my first manager taught me that being a good manager meant the office could function without you. Of course, that was in the days when we all went to a physical office….
Blog Digital workplace Working at DWG
Measuring the digital workplace
Several months back, DWG challenged me to extend our member research on metrics – including a look at additional measurements to gauge the wider digital workplace programme in areas such as email, unified communications and social network analysis. The resulting report, “Measuring the digital workplace: The power of metrics in the connected workplace”, takes a…
Blog Digital workplace Metrics & measurement Research reports
Six myths about the digital workplace – and seven solutions
Seven ways to dispel six misconceptions about the digital workplace As the term “digital workplace” and the related concept become increasingly mainstream and begin to pique the interest of senior stakeholders, digital workplace professionals, intranet teams and internal communicators have an excellent opportunity to provide leadership and clarity on the way forward. The time to…
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