Measuring internal communications: Don’t get drunk on cheap intranet statistics
When measuring internal communications on the intranet, you can’t rely on basic web statistics to demonstrate value. Don’t settle for the number of comments per article and get side-swiped by an underwhelmed executive. “A page view is not an idea understood, a behaviour changed or a user engaged.” I wrote those words in a DWG…
Blog Collaboration Content management Internal communications Metrics & measurement ROI & Business Case Strategy & governance
12 key concepts behind digital workplace success
Synopsis: How do you define and manage the digital workplace? What is the role of the intranet and the intranet team? This compendium includes 12 key concepts to answer those questions. Are you ready? In this, the last of my series of blog posts, I’m going to look back at what we’ve covered and also…
Blog Collaboration Digital workplace ROI & Business Case Strategy & governance Usability & design
New DWG research reveals 6 ways to encourage adoption of a social intranet
Synopsis: The industry has gone through the boom and bust hype cycle around social intranets. Efforts in this domain have finally matured and this article explains six proven strategies for driving social intranet adoption. The big day has finally arrived. In the run-up to this, you’ve shed tears, ripped the last remnants of hair from…
Blog Collaboration ROI & Business Case Strategy & governance
How user experience debt bankrupts your digital workplace
Synopsis: Saving money by not providing a good user experience in your digital workplace costs you money and goodwill elsewhere. A good digital workplace could be one of the tenets of employee engagement. While the intranet and other digital workplace tools aren’t “all about the technology”, they are technical projects at the start. Budget is…
Blog Digital workplace ROI & Business Case Strategy & governance Usability & design
7 vital skills for digital workplace leaders
The vision and knowledge of senior leaders has been essential to successful digital workplace transformations at organizations such as Unilever, Barclays and IKEA. There are seven key things that every digital leader needs to know in order to avoid failure. Unilever, Barclays and IKEA are all transforming the digital workplace experience, not just for their…
Blog Collaboration Digital workplace Internal communications Metrics & measurement ROI & Business Case Strategy & governance Usability & design
10 advantages of focusing enterprise mobility on frontline workers
Synopsis: Enterprise mobility is still at an early stage of maturity in most organizations, but interest is accelerating. There are ten core advantages of mobility, including portability and the ability to capture data in real time, which help unlock value for frontline workers. Download a free executive summary of DWG’s new research report – Success…
Blog Collaboration Digital workplace Internal communications Mobile sites & apps Research reports ROI & Business Case
With the digital workplace, focus is everything
Synopsis: Trying to overhaul your entire digital workplace simply won’t work. Instead, examine these four ways to narrow the scope of your digital workplace improvements. Download a free executive summary of DWG’s new research report – Success with enterprise mobile: how tools for frontline employees drive value. The dinosaurs of enterprise mobile Mobile is a…
Blog Digital workplace Mobile sites & apps ROI & Business Case Strategy & governance
Intranet awards offer the rare gift of reflection
If you’re interested in competing for an intranet award, there is no shortage of opportunities. Entering an intranet competition can be an important exercise for your team, even if you don’t win. And, more broadly, intranet competitions provide a helpful pulse check for the industry. Intranet awards abound We recently wrote about the Intranet Innovation…
Blog ROI & Business Case
Making the case for a digital workplace
Following our publication of the Digital Workplace Business Case, Noodle, the social intranet software company, has blogged that people no longer need to feel like “lone rangers” when trying to build a digital environment in the workplace. Noodle discusses just how the Digital Workplace Business Case can “help you present the hard numbers associated with…
Blog Digital workplace ROI & Business Case
IBM’s own social intranet journey
Last week IBF partnered with IBM on a webcast about the latest trends in social intranets. Broadcast to around 250 of their customers, the session was entitled ‘Building a smarter workforce‘. The webcast featured Nancy Goebel and myself from IBF, and Larry Bowden, VP of Portals and Web Experience Software and Peter Ceplenski, Manager ,…
Blog Collaboration ROI & Business Case
IBF Live report: When should you delete intranet content?
By Matt Wilson – Originally posed on Ragan.com. How can you tell if something on your intranet is worth deleting? The intranet team at international shipping company Maersk Line figured out a system for it, according to Lise Thygesen, the company’s intranet manager. “A page can appear boring and still have a lot of visitors…
Blog Content management ROI & Business Case Download free ground-breaking research from the Digital Workplace Forum on the financial value of investing in digital working
Work is shifting from the physical to the digital workplace. Offices are not disappearing, but they are reducing in size. Their configuration is also changing, and their role in the workplace is being adapted. Work itself is becoming increasingly portable, mobile and flexible. This fundamental shift represents a huge opportunity for organizations to achieve multiple…
Blog Digital workplace ROI & Business Case