Do you have a Chief Employee Experience Officer (CEEO) leading your digital workplace?
Two common success factors for digital workplace projects are: 1) cross-functional teams that work across/against organizational silos; and 2) a focus on the user experience. So why not restructure the organization to incorporate these approaches? Large organizations are struggling to keep up If you read the kind of news I do, you get the sense…
Blog Collaboration Content management Digital workplace HR intranets Internal communications Strategy & governance Usability & design
SLIDESHOW: 30+ lessons from 12 leading intranet homepages
See 12 leading intranet homepages analyzed in the slideshow in this article. Did you miss Digital Workplace 24? That’s a bummer, because it was like Burning Man and TED Talks had a baby called “Digital Workplace and Future of Work” that took place online for 24 hours. But the good news is that we’ve extracted…
Blog Collaboration Internal communications Search & findability Usability & design
How to develop an HR content strategy for your intranet – Webinar May 5th
On this webinar Wells Fargo shares its HR content strategy model for the intranet, plus Elizabeth Lupfer, founder of the The Social Workplace, shares insights on HR intranets and employee engagement.
Blog Content management HR intranets Internal communications Strategy & governance Usability & design
Picking the right channel: a guide for internal communications practitioners
Here’s a framework for internal communications practitioners to help them take a more structured and systematic approach to content, audiences and digital channels across the organization.
Blog Internal communications
What do infant car seats have to do with social intranets?
Winner of My Beautiful Intranet 2014, Dorel Juvenile, makes top safety-rated car seats for children. Employees rally around a compelling mission, which the company’s social intranet helps to amplify. See a live tour of this intranet on October 7th. Letter from Dorel Juvenile customer: “We purchased the CabrioFix car seat prior to having our daughter…
Blog Collaboration Internal communications Usability & design
Are you measuring your intranet for the wrong reasons?
It can be tempting to focus intranet measurement on just basic web metrics, using these statistics for justification of an approach and reporting purposes only. But the real value comes from using the metrics to judge whether you’ve achieved your goals, and for continuous improvement. In the two most recent research reports published by DWG,…
Blog Internal communications Metrics & measurement Research reports
Measuring internal communications: Don’t get drunk on cheap intranet statistics
When measuring internal communications on the intranet, you can’t rely on basic web statistics to demonstrate value. Don’t settle for the number of comments per article and get side-swiped by an underwhelmed executive. “A page view is not an idea understood, a behaviour changed or a user engaged.” I wrote those words in a DWG…
Blog Collaboration Content management Internal communications Metrics & measurement ROI & Business Case Strategy & governance
Six ways to present quick links on your intranet homepage
Synopsis: See six different examples of how companies have designed the quick links on their intranet homepages, with screenshots and analysis. The ubiquitous intranet homepage “quick links” Just about every intranet homepage has some form of “quick links”. On many intranets the list is labelled exactly as that. On other homepages these links are referred…
Blog Content management Internal communications Search & findability Usability & design
Three types of stakeholders for intranet & digital workplace projects
On July 31st in Chicago hear Nancy Goebel explain DWG’s new framework for engaging stakeholders of intranet and digital workplace projects. *This conference is not a DWG member meeting; DWG is just a sponsor and media partner. Stakeholder engagement a bigger challenge than technology It’s becoming common knowledge that most intranet and digital workplace project…
Blog Digital workplace Internal communications Strategy & governance
7 vital skills for digital workplace leaders
The vision and knowledge of senior leaders has been essential to successful digital workplace transformations at organizations such as Unilever, Barclays and IKEA. There are seven key things that every digital leader needs to know in order to avoid failure. Unilever, Barclays and IKEA are all transforming the digital workplace experience, not just for their…
Blog Collaboration Digital workplace Internal communications Metrics & measurement ROI & Business Case Strategy & governance Usability & design
10 advantages of focusing enterprise mobility on frontline workers
Synopsis: Enterprise mobility is still at an early stage of maturity in most organizations, but interest is accelerating. There are ten core advantages of mobility, including portability and the ability to capture data in real time, which help unlock value for frontline workers. Download a free executive summary of DWG’s new research report – Success…
Blog Collaboration Digital workplace Internal communications Mobile sites & apps Research reports ROI & Business Case
We finally found the world’s best intranet
Synopsis: As with the Loch Ness Monster and Bigfoot, we always assumed the perfect intranet was a myth. But now we’ve found the world’s best intranet and have created annotated intranet screenshots explaining its many strengths. What does the best intranet in the world look like? And what makes it so great? From a thoughtfully…
Blog Collaboration Content management HR intranets Internal communications Mobile sites & apps Search & findability Usability & design