Remote Working 2020: Distributed working in times of disruption
The coronavirus crisis is very challenging for all of us. Not only is there the stress associated with the spread of the disease and the lockdown measures that many of us are having to adhere to, but the world of work has been turned upside down. Many people are worried about their jobs or have…
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20 areas organizations need to consider to embed remote working in the long term
The mid- to long-term impact The coronavirus has had an immediate impact on the way we work, with a spectacular and almost overnight introduction of home working for millions of office-based workers. If organizations were planning such a roll-out of distributed working on this scale in normal times, it would be a year-plus project, with…
Blog Collaboration Digital workplace Internal communications Remote working during COVID-19 ROI & Business Case Strategy & governance
Why the COVID-19 crisis is the turning point for remote working
This is a watershed moment The evolution of the digital workplace that successfully enables remote or distributed working has been going on for a long time. Up to now, progress has been steady and considerable, both in terms of the capability for us to work from home or in any location, but also in terms…
Blog Collaboration Digital workplace Internal communications Remote working during COVID-19 ROI & Business Case Strategy & governance
Nurturing cultures of inclusivity and belonging with the digital workplace
Top of the list of Paul Miller’s digital workplace predictions for 2020 sits: “‘Accessibility’ rises in importance as part of a new ‘inclusive workplace’ focus”. This prediction – and aspiration – is aligned with how Paul sees 2020 kicking off what he’s termed the “Decade of Courage”. Here, he calls for all of us who have the capacity to do…
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Marc Bramoullé, Ubisoft: Digital Workplace Leader of the Year
In this episode, Paul Miller talks to Marc Bramoullé, Director of Knowledge Management Services at Ubisoft, who won the Digital Workplace Leader of the Year Award 2019. Tune in to hear from Marc as he talks about knowledge management, machine learning and user-centred design at Ubisoft; tells us about his leadership approach and philosophy; and…
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Four more learnings about digital workplaces from the Digital Workplace Impact podcast
It’s hard to believe that we’re nearly up to 40 episodes of the Digital Workplace Impact podcast. Since the very first episode DWG’s CEO and Founder, Paul Miller, has spoken to a huge variety of people involved in the digital workplace and the future of work. From practitioners to thought leaders to disruptors through to…
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How digital workplace mediums convey powerful messages to employees
Synopsis: Marshall McLuhan famously coined the term “the medium is the message”. This piercing observation has helped us to understand human society past and present, and provides a critical lens for assessing the digital workplace. Unfortunately, the messages of many digital workplaces, intended or not, are that employee time and experience aren’t valuable. Understanding the…
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Eight digital workplace and intranet insights from the DWG annual survey
The digital workplace is a fast-moving area in which new technologies and tools are continually being introduced and teams are experimenting, innovating and learning. Even the humble intranet has gone through a transformation in recent years, emerging as a user-centred entry point to a wider digital ecosystem rather than just an internal communications channel. With…
Blog Collaboration Digital workplace Internal communications Intranets Mobile sites & apps Strategy & governance
5 ways digital experiences are re-shaping Internal Communications
The IC profession has reshaped itself in response to business changes, new technology and social forces. What’s clear is that digital experiences will become VITAL within internal communications. Digital will shape how companies talk both to and with employees, and digital will shape how work happens. While IC has traditionally been focused on professional outputs…
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What is the first step towards evidence-based intranet success?
Pssst, guess what… I know the secret of making good intranets. More than that, I’ve just gone and proved it with science and numbers. This is it. I know the secret of how to manage intranets successfully. Usability – where it succeeds or not So, let’s wind back a bit. You are sitting watching a…
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Dissecting Deloitte’s digital workplace thinking: a focus on culture and talent
Deloitte has fairly regularly waded into the digital workplace waters and offers a perspective that is mostly about organizational culture and management. Deloitte’s main public digital workplace diagram is perhaps more interesting than useful. Over the past few years, Deloitte has fairly regularly weighed into the public dialogue about the digital workplace but because Deloitte’s…
Blog Collaboration Digital workplace Internal communications ROI & Business Case Strategy & governance
Everybody please stop saying “social collaboration”
The phrase “social collaboration” confuses more than it clarifies and, in fact, hides more specific purposes of using enterprise social software. Digital workplace professionals should avoid the term and focus on more targeted business benefits of using social tools. I’m not trying to be rude (it just comes naturally) I know this post might ruffle…
Blog Collaboration Digital workplace HR intranets Internal communications ROI & Business Case Strategy & governance Usability & design