Remote Working 2020: Distributed working in times of disruption

April 9, 2020 Updated: September 28, 2022 by

The coronavirus crisis is very challenging for all of us. Not only is there the stress associated with the spread of the disease and the lockdown measures that many of us are having to adhere to, but the world of work has been turned upside down. Many people are worried about their jobs or have unfortunately lost their positions. Others have been thrust into the world of working at home and the considerable challenges that this brings.

In this new free research report “Remote Working 2020: Distributed working in times of disruption”, produced by DWG for Avanade, we take a thoughtful and very practical “deep dive” into how to meet the challenges of the present situation. How can organizations rapidly ramp up remote working quickly and support employees? How can we navigate the coming weeks and months? What can we learn from the past when it comes to remote and homeworking? And what will the lessons be for the future?

The report, authored by DWG’s CEO and Founder Paul Miller; Shimrit Janes, Director of Knowledge; and Steve Bynghall, Knowledge and Research Lead, draws on insights from DWG’s long running research programme into the digital workplace, as well as years of operation as a virtual organization. Remote and homeworking is in the DNA of how the DWG team work every day.

At the heart of the report is targeted advice to follow for:

  • individual employees
  • teams and their managers
  • organizations and their leaders.

This advice follows different themes and gives targeted tips for success, acting as a checklist. The thread that runs through the advice is the importance of taking a human-centred view of remote working which emphasizes elements such as the empathy, listening and connection.


Individual: For homeworkers


Team: For managers


Organization: For leadership

Finally, the report also looks into the future and suggests that we will be able to learn from the current situation and apply these learnings going forward.

Remote Working 2020: Distributed working in times of disruption” is available now for free download.

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Categorised in: Digital workplace, Internal communications, Remote working during COVID-19, Research reports

Steve Bynghall

Steve Bynghall is a freelance consultant, researcher and writer specializing in the digital workplace, intranets, knowledge management, collaboration and other digital themes. He is DWG’s Research and Knowledge Lead, a benchmark evaluator and research analyst for DWG.

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