Nine takeaways: How Adobe is delivering personalized, digital experiences to Walmart employees
The DWG Technology and Research Institute brings together organizations, technology providers and experts to share knowledge, ideas and perspectives securely and confidentially, to significantly improve and reimagine the way we work today and in the future. In a January 2021 DWG Institute Technology Exchange, we partnered with Adobe and Walmart to hear how Walmart drives…
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10 popular Digital Workplace Impact podcast episodes from 2020
In the past year, the Digital Workplace Impact podcast has continued to go from strength to strength, broadcasting more than 20 episodes covering a range of essential digital workplace topics and involving a fascinating mix of thought leaders, practitioners and experts. Digital Workplace Impact is a podcast from Digital Workplace Group, in which host Paul…
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How can organizations make the most of the Office 365 suite?
In new research from DWG, experienced practitioner Luke Mepham (Service Owner for Collaboration and Messaging at Aviva) considers the opportunities and challenges for organizations of using the extended suite of products offered by Office 365. Here he reflects on his own experiences with Office 365 and gives us a flavour of the topics he covers…
Blog Collaboration Content management Digital workplace Research reports The Office 365 Boxset – latest DWG research on making the most of the suite
Office 365 is Microsoft’s fastest growing commercial product ever. It is positioned to respond to key trends in the digital workplace: remote work from anywhere, bring your own device (BYOD), shrinking IT budgets, cloud collaboration, and the “do more with less” mentality. The 2019 DWG Member Survey shows that Office 365 is set to dominate…
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The eight phases of content migration
Have you been tasked with dealing with the content on an intranet that is tired, full of outdated pages and documents, and no longer fit for purpose? Has a new platform been procured, which is clean, fresh and full of the potential to provide a great experience for your colleagues, and where they can find…
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Marc Bramoullé, Ubisoft: Digital Workplace Leader of the Year
In this episode, Paul Miller talks to Marc Bramoullé, Director of Knowledge Management Services at Ubisoft, who won the Digital Workplace Leader of the Year Award 2019. Tune in to hear from Marc as he talks about knowledge management, machine learning and user-centred design at Ubisoft; tells us about his leadership approach and philosophy; and…
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Six success factors for a personalized intranet
Good personalization, like good design, should be so well-embedded that you don’t notice it. Our personal digital lives wrap around us in a cocoon of personalized and customized content and services. It may not always seem immediately obvious, but our search results, our social media streams, our online shopping experience, the adverts we see, the…
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Documenting intranet management practices: A guide to the key elements
One thing that hasn’t changed at all in the intranet industry (while a whole lot of things have!) is that people always love to see screenshares of other organizations’ intranets. Nothing beats that insider insight into what successful organizations are doing well – and what they’ve learned along the way. Numerous times, I’ve seen the…
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Why we really hate email, and implications for future digital workplaces
Email forces us into constant task switching and is inefficient by design. But these particular weaknesses shine a light on the future of digital working and where vendors and experts can lead us. Ugh. We all hate email… am I wrong?! The scourge of the modern workplace. Experts create extensive systems to help people deal…
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Do you have a Chief Employee Experience Officer (CEEO) leading your digital workplace?
Two common success factors for digital workplace projects are: 1) cross-functional teams that work across/against organizational silos; and 2) a focus on the user experience. So why not restructure the organization to incorporate these approaches? Large organizations are struggling to keep up If you read the kind of news I do, you get the sense…
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7 ways the goal posts on enterprise search have moved
Intranet search has proved a perennial predicament for digital workplace teams. New trends in search are changing expectations for everything from how search results are displayed to the very nature of what search is. This article describes the key trends behind the shifting goal posts. Some people don’t understand the importance of paid adverts in…
Blog Collaboration Content management Digital workplace Metrics & measurement Search & findability Strategy & governance Usability & design
The best enterprise search diagram you’ve ever seen
Intranet and digital workplace sages have been describing the complex nature of search for years now. But never before have all the contributing factors to good search been captured so elegantly in one visual representation. The diagram in this article is part of our new research report, Intranet Search: A holistic approach to management. Intranet…
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