7 tips for tree testing your intranet navigation
Synopsis: Tree testing is a tried and true technique for improving your intranet navigation. In this article learn how to do it right and participate in an example tree test. It’s been a busy summer so far. As much as I’d like to have been skiving off rock climbing, I’ve been training intranet owners at…
Blog Content management Metrics & measurement Search & findability Strategy & governance Usability & design
New DWG research reveals 6 ways to encourage adoption of a social intranet
Synopsis: The industry has gone through the boom and bust hype cycle around social intranets. Efforts in this domain have finally matured and this article explains six proven strategies for driving social intranet adoption. The big day has finally arrived. In the run-up to this, you’ve shed tears, ripped the last remnants of hair from…
Blog Collaboration ROI & Business Case Strategy & governance
WestJet’s mobile app for employees – live tour August 5th
Webinar summary: In nine months WestJet’s intranet team went from a blank slate to launching a mobile app for employees. See the results and hear how they did it on the August 5th episode of Digital Workplace Live. Show topic: Live tour of WestJet’s mobile app for employees Date & time: Tues, August 5th |…
Blog Digital workplace Mobile sites & apps Strategy & governance Usability & design
How user experience debt bankrupts your digital workplace
Synopsis: Saving money by not providing a good user experience in your digital workplace costs you money and goodwill elsewhere. A good digital workplace could be one of the tenets of employee engagement. While the intranet and other digital workplace tools aren’t “all about the technology”, they are technical projects at the start. Budget is…
Blog Digital workplace ROI & Business Case Strategy & governance Usability & design
Three types of stakeholders for intranet & digital workplace projects
On July 31st in Chicago hear Nancy Goebel explain DWG’s new framework for engaging stakeholders of intranet and digital workplace projects. *This conference is not a DWG member meeting; DWG is just a sponsor and media partner. Stakeholder engagement a bigger challenge than technology It’s becoming common knowledge that most intranet and digital workplace project…
Blog Digital workplace Internal communications Strategy & governance
Digital workplace projects: how to understand users through segmentation & personas
Synopsis: Not all your users are the same. User segmentation and related user personas for intranet and digital workplace projects will help you deliver targeted tools with clear business value for specific audiences. Risks of assuming a one-size-fits-all user Last time, I wrote about how scoping your digital workplace initiatives gives you “go-faster” stripes. This time…
Blog Digital workplace Strategy & governance Usability & design
5 ways to bring the Digital Renaissance of Work alive in your organization
Synopsis: Overhauling your digital workplace to make it fit for the future is no small task, but it is critical. Simply getting people to talk about the “digital workplace” is an important first step and this article explains how to move the conversation forward. In October this year a new book, “The Digital Renaissance of…
Blog Digital workplace Strategy & governance
Webinar: How AXA targets different audiences to drive social intranet adoption
Webinar summary: On Tuesday, July 1st see a live intranet tour from AXA-US, where the successful adoption strategy for enterprise social tools targets multiple types of internal audience. Also hear from Melcrum about a new report on digital, social, mobile communications. Show topics: 1) Live tour of AXA-US social intranet and learn about their strategy for…
Blog Collaboration Strategy & governance
7 vital skills for digital workplace leaders
The vision and knowledge of senior leaders has been essential to successful digital workplace transformations at organizations such as Unilever, Barclays and IKEA. There are seven key things that every digital leader needs to know in order to avoid failure. Unilever, Barclays and IKEA are all transforming the digital workplace experience, not just for their…
Blog Collaboration Digital workplace Internal communications Metrics & measurement ROI & Business Case Strategy & governance Usability & design
With the digital workplace, focus is everything
Synopsis: Trying to overhaul your entire digital workplace simply won’t work. Instead, examine these four ways to narrow the scope of your digital workplace improvements. Download a free executive summary of DWG’s new research report – Success with enterprise mobile: how tools for frontline employees drive value. The dinosaurs of enterprise mobile Mobile is a…
Blog Digital workplace Mobile sites & apps ROI & Business Case Strategy & governance
Will the digital workplace evolve like the intranet did? I hope not.
Synopsis: The evolution of digital workplaces looks similar to that of intranets before them. It’s critical to recognize the patterns, master the success factors and know where the similarities end. The digital workplace, from an organization’s point of view, is all the digital tools and services provided to employees to help them do their jobs….
Blog Digital workplace Strategy & governance Usability & design
Review of Jane McConnell’s 2014 “Digital Workplace Trends” report
Now in its eighth year, Jane McConnell’s annual publication about the state of the digital workplace in the enterprise is a key piece of research in the field of workplace technology. Based on a detailed survey completed by over 300 organizations, it gives a complete and authoritative view of what is happening regarding multiple aspects…
Blog Digital workplace Strategy & governance