DWG’s 2024 predictions for the digital workplace
There are a few DWG seasons that I just love: when we announce our award winners, when we publish our annual research programme topics, when we roll out our events calendar and when we gather for our in-person member meetings (spring and fall). Another seasonal favourite is unveiling our industry predictions. Why? Well, that’s because…
Blog Artificial intelligence and automation Content management Digital employee experience Leadership Metrics & measurement Microsoft 365 Search & findability
9 ways to deliver an integrated digital workplace experience
Over the past decade, the evolution of the digital workplace has increasingly involved the creation of more integrated digital workplace experiences that set out to weave together different applications into a consistent and coherent whole. By bringing together opportunities for employees to seamlessly access features, view data and complete simple transactions from disparate applications without…
Blog Digital Workplace of the Year Awards Research reports Search & findability Strategy & governance User research
Winner of Digital Workplace Team of the Year 2023 – EY
DWG is pleased to announce that the 2023 winner of Digital Workplace Team of the Year is EY’s Digital Knowledge Platforms team, as revealed by DWG Director of Research, Elizabeth Marsh, during a special live awards event on September 5. Now in their seventh year, the awards are produced by DWG and celebrate organizations and…
Blog Digital workplace Digital Workplace of the Year Awards Metrics & measurement Search & findability Strategy & governance
Why you can’t manage knowledge – and what to do instead
By Ilana Botha Workers are drowning in information. The sheer volume of content created in an average workplace is staggering. In 2021, 2.5 quintillion bytes of data were created every day. Workers struggle to identify the knowledge and information they need for their jobs – spending nearly four hours a day searching. The effort is…
Blog Artificial intelligence and automation Content management Digital employee experience Knowledge Management Search & findability
Time to fix hybrid work’s decades of ignored challenges
Hybrid work isn’t new. Most office workers have experienced it in various ways for many years. But many organizations have under-invested in solving the persistent challenges of hybrid work. Today we have rich opportunities to address both the new and old challenges of distributed work and, in so doing, build more resilient and productive companies….
Blog Collaboration Digital employee experience Digital workplace Employee experience Hybrid working Remote working Search & findability Workplace productivity
DWG’s ‘Findability Playbook’ helps connect people with content successfully
In today’s digital age, organizations are overflowing with an ever-growing amount of information within their digital workplaces. However, it’s not just the sheer volume that poses a challenge; the complexity of this information is also on the rise. In this dynamic and fast-paced environment, ensuring that the information we rely on for decision-making is trustworthy,…
Blog Digital workplace Intranets Search & findability
How to train publishers and content owners for your SharePoint intranet
An intranet is only as good as its content. You can have a beautiful design, amazing integrations and all the latest bells and whistles, but if your content has no value, is out of date, badly written or hard to find, then your intranet is not a success. Ultimately adoption will suffer. Most intranets rely…
Blog Digital workplace Internal communications Search & findability Strategy & governance Workplace productivity
Six ways digital workplace teams can evolve the mobile employee experience
Accessing the digital workplace and its related tools and services through a mobile device is important for employee experience. This is particularly the case in organizations with a high proportion of frontline and mobile employees who might work in factories, retail units, out in the field or on the go. For those sections of the…
Blog Digital workplace Employee experience Mobile sites & apps Search & findability
Giving employees the best content for their needs: Six approaches to success
Well-managed intranets, at the core of any digital workplace, must satisfy the daily needs of employees by providing trustworthy, relevant and task-focused content in line with defined standards and controls. At the same time, they must align with broader organizational goals, relating to collaboration and remote working. A strategic approach to the planning, implementation and…
Blog Content management Internal communications Intranets Search & findability
Why robust information management is critical for digital workplace governance
Information management (IM) comprises an important set of disciplines and activities – and yet, while it often gets mentioned in passing, it doesn’t always attract the attention (and investment) it deserves. As we rely more on the digital workplace, the need for strong governance becomes increasingly clear. Here, robust information management activities, such as having…
Blog Artificial intelligence and automation Content management Search & findability Strategy & governance
From fast-tracking findability to the intranet and Microsoft Viva – DWG’s 2022 Research Programme is here!
The votes are counted and the research briefs are already being written – it’s that time of year when we decide and announce the topics that DWG will cover in its latest annual Research Programme. You can see all the details in the new fact sheet for the programme. DWG’s Deputy CEO, Nancy Goebel, says:…
Blog Content management Digital workplace Digital Workplace of the Year Awards Intranets Research reports Search & findability Usability & design
Tech hubs, taxonomies and chatbots: four more takeaways from DWG24
During 2020 many events have pivoted to being virtual. While most of us miss in-person conferences and workshops to some extent, digital conferences and festivals have helped to bring the global digital workplace and intranet community together, to share knowledge and continue to learn. In many respects, DWG24 was ahead of its time; DWG24 is…
Blog Collaboration Internal communications Mobile sites & apps Search & findability