My 10 digital workplace predictions for 2020
I’ll start with a story that for me reveals how profound the changes currently encircling the world of work (both digital and physical) are. In September 2019, I gave an address at the Washington, DC headquarters of DWG member and client, the International Monetary Fund (IMF), to what I had expected would be a mainly…
Blog Collaboration Digital literacy Digital workplace Future of work HR intranets Metrics & measurement Mobile sites & apps Search & findability
The eight phases of content migration
Have you been tasked with dealing with the content on an intranet that is tired, full of outdated pages and documents, and no longer fit for purpose? Has a new platform been procured, which is clean, fresh and full of the potential to provide a great experience for your colleagues, and where they can find…
Blog Content management Digital workplace Intranets Metrics & measurement Research reports ROI & Business Case Strategy & governance Usability & design
8 key intranet metrics you should be tracking
Our blog this week comes from ThoughtFarmer’s Senior Content Writer, Kelly Batke. ThoughtFarmer is an Innovation Spotlight sponsor in our forthcoming Digital Workplace 24 – a unique digital workplace online event, broadcasting from around the world over 24 hours. Measurable data – whether you are an internal communicator or a CEO – is a powerful…
Blog Digital workplace DWG24 Metrics & measurement
Has gamification become normalized in the digital workplace?
Back in 2011, I wrote a blog post which looked at whether gamification was going to be just a passing fad or become a permanent feature in the digital workplace. At the time, the term gamification – effectively the use of gaming techniques for things that aren’t games – was receiving the sort of hype…
Blog Metrics & measurement Strategy & governance Usability & design
The power of people analytics in the digital workplace
Within every organization there are exceptional levels of data being produced and that’s growing. You can find all sorts of scary statistics that demonstrate exponential rates of growth in the data we produce in and outside of the workplace, some suggesting we’re going to reach 163 Zettabytes by 2025 – and that’s rather a lot!…
Blog Digital workplace HR intranets Metrics & measurement Strategy & governance
Why we need to take a level-headed view of artificial intelligence
Over the past few months interest in artificial intelligence (AI) has reached fever pitch, with a surge in media coverage and AI increasingly appearing on the radar for many organizations. A look at Google Trends over the past five years confirms that interest is indeed now peaking, and respected analysts like Gartner are predicting that,…
Blog Digital workplace Metrics & measurement
Measuring the digital workplace
Several months back, DWG challenged me to extend our member research on metrics – including a look at additional measurements to gauge the wider digital workplace programme in areas such as email, unified communications and social network analysis. The resulting report, “Measuring the digital workplace: The power of metrics in the connected workplace”, takes a…
Blog Digital workplace Metrics & measurement Research reports
7 ‘protips’ for digital workplace professionals from a video gamer
Have you heard? Video games aren’t just for kids any more; the average gamer is 35 years old. They’re not even just for men; 48% of gamers are women. And get this: they’re also not just for the lazy and unemployed; 70% of gamers are high-level executives, including CEOs. CEOs! The people in charge! But…
Blog Collaboration Digital workplace Metrics & measurement Usability & design
Knowing where to focus: optimizing your intranet with benchmarking data
I like to say that creating a truly great intranet is easy: you just need to get hundreds of people within your organization to run a few dozen processes smoothly for maybe three years. Simple! In reality, we all know it’s a very hard task indeed. If you’re responsible for an intranet your time will…
Blog Metrics & measurement Research reports
What is the first step towards evidence-based intranet success?
Pssst, guess what… I know the secret of making good intranets. More than that, I’ve just gone and proved it with science and numbers. This is it. I know the secret of how to manage intranets successfully. Usability – where it succeeds or not So, let’s wind back a bit. You are sitting watching a…
Blog Collaboration Internal communications Metrics & measurement Research reports Strategy & governance Usability & design
My 10 digital workplace predictions for 2016
Before I write my annual digital workplace predictions, I like to look back to evaluate how I think my previous year’s forecast performed. In 2014, I gave myself a “not bad” 7 out of 10 in terms of accuracy and, having now looked back over my 2015 predictions, the good news is I haven’t slipped…
Blog Collaboration Digital workplace Metrics & measurement Search & findability
Data and metrics in a world of ‘digital workplace opinion’
Too many people have uninformed opinions about their digital workplaces, when what organizations need is independent, impartial and data-driven measurement and benchmarking. Same old story, new empty ideas We’ve all been there. The Director of Human Resources returns from a “Digital Futures for HR 2020” conference in Berlin – and she is “really excited”. She…
Blog Digital workplace Metrics & measurement ROI & Business Case Strategy & governance