The 7 levels of HR integration into the intranet
HR systems and content have always played a central role on intranets, but it’s time to move towards real, productive integration that realizes the true potential of digital workplaces. This article lists the seven common stages of HR integration with the intranet and provides a simple self-rating framework. Integration is the latest big trend among…
Blog Content management Digital workplace HR intranets ROI & Business Case Usability & design
6 digital workplace trends from recent Intranet Innovation Awards
The annual Intranet Innovation Awards show how intranets and digital workplaces are evolving. This post gives six observations on themes such as mobility, social tools and the value of integrating systems. It also includes information on how to enter the 2015 Awards. The Intranet Innovation Awards In my line of work, I’m lucky enough to…
Blog Collaboration Content management Digital workplace HR intranets Mobile sites & apps ROI & Business Case Usability & design
How to develop an HR content strategy for your intranet – Webinar May 5th
On this webinar Wells Fargo shares its HR content strategy model for the intranet, plus Elizabeth Lupfer, founder of the The Social Workplace, shares insights on HR intranets and employee engagement.
Blog Content management HR intranets Internal communications Strategy & governance Usability & design
Intranet usability: 4 data analysis steps for card sorting exercises
See a real-world analysis of card sorting results, based on an honest look at DWG’s own website. This key usability technique should be an important part of all intranet programmes. In my blog post on tree testing task analysis we found a couple of problems with our website navigation structure. 15% of people failed to…
Blog Content management Metrics & measurement Usability & design
5 tips for setting up an intranet card sort online
As you know, I’m a big fan of tree testing and have written some previous blog posts on the subject (how to set up tree testing and how to analyse tree testing results). But I don’t want card sorting to be left on the virtual shelf. It’s also a really useful technique for improving usability….
Blog Content management Metrics & measurement Usability & design
The top 5 secrets of intranet mega menu success
Intranet mega menus can make large amounts of information much more easily accessible, but they’re fraught with design and usability challenges. This article presents 5 expert tips for implementing intranet mega menus that are user friendly and effective. “We’re thinking of implementing mega menus – do you have any tips or good practice examples?” This…
Blog Content management Search & findability Usability & design
10 steps to interpreting intranet tree testing results
No matter how well you design your Intranet tree testing exercise, the value comes from proper analysis. In this article read practical tips about how to effectively execute this very useful user experience technique. My initial blog on tree testing was such a success last and the test itself received such a great response rate,…
Blog Content management Metrics & measurement Search & findability Strategy & governance Usability & design
Measuring internal communications: Don’t get drunk on cheap intranet statistics
When measuring internal communications on the intranet, you can’t rely on basic web statistics to demonstrate value. Don’t settle for the number of comments per article and get side-swiped by an underwhelmed executive. “A page view is not an idea understood, a behaviour changed or a user engaged.” I wrote those words in a DWG…
Blog Collaboration Content management Internal communications Metrics & measurement ROI & Business Case Strategy & governance
7 tips for tree testing your intranet navigation
Synopsis: Tree testing is a tried and true technique for improving your intranet navigation. In this article learn how to do it right and participate in an example tree test. It’s been a busy summer so far. As much as I’d like to have been skiving off rock climbing, I’ve been training intranet owners at…
Blog Content management Metrics & measurement Search & findability Strategy & governance Usability & design
Six ways to present quick links on your intranet homepage
Synopsis: See six different examples of how companies have designed the quick links on their intranet homepages, with screenshots and analysis. The ubiquitous intranet homepage “quick links” Just about every intranet homepage has some form of “quick links”. On many intranets the list is labelled exactly as that. On other homepages these links are referred…
Blog Content management Internal communications Search & findability Usability & design
We finally found the world’s best intranet
Synopsis: As with the Loch Ness Monster and Bigfoot, we always assumed the perfect intranet was a myth. But now we’ve found the world’s best intranet and have created annotated intranet screenshots explaining its many strengths. What does the best intranet in the world look like? And what makes it so great? From a thoughtfully…
Blog Collaboration Content management HR intranets Internal communications Mobile sites & apps Search & findability Usability & design
Workshop: applying GOV.UK’s award-winning content strategy to intranets, London March 5th
Synopsis: At the DWG Member Forum meeting on March 5th join Sarah Richards, Head of Content Design for gov.UK, in a workshop exploring how the site’s award-winning redesign cut out 75% of previous content and made online transactions 60% faster. Can you really say what makes good intranet content? Isn’t website or intranet content very…
Blog Content management Metrics & measurement Search & findability Usability & design