Instant intranet improvement – by cleaning up!

Every intranet manager I have met has been struggling with unused, unmanaged or outdated content on their intranet. Only a few of them have automated systems to identify and manage expired content, and if these systems are available, they are not always in place for every type of content. But if this is an issue,…

Blog Content management Strategy & governance Usability & design
Social intranets part 3: risk and transparency

The term ‘social intranet’ is now firmly established in the intranet industry. It describes intranets which have moved from a more traditional model, based on centralized corporate communications, to those that are more focused on user-generated content, collaboration, two-way communication and a variety of ’social’ tools. Moving to a greater participatory model changes the fundamental…

Blog Collaboration Strategy & governance
Gain insights into intranet strategy and governance: participate in our survey

How do you define and refresh intranet strategy in your organization?   Is it aligned to your wider business strategy? What structures have you got in place to ensure intranet governance on both a strategic and operational level?  Have you got senior management sponsorship of our intranet, and if so, do they actually get involved? If…

Blog Research reports Strategy & governance
The “hidden gem” that is DWG Research

Over in the UK the nation is getting into party mood as we start the Queen’s Diamond Jubilee celebrations. It’s also a year of celebration at DWG (formerly IBF) as it’s our 10th year anniversary and we’re excited about the New York and London member meetings coming up on 13-14 June. Something I’m very passionate…

Blog Collaboration Content management Digital workplace HR intranets Internal communications Intranets Metrics & measurement Mobile sites & apps Research reports ROI & Business Case Search & findability Strategy & governance Usability & design
A little strategy with your social? Yes, please!

On the next IBF Live, we invite Accenture and Covidien (formerly Tyco Healthcare) to compare notes on their enterprise social strategies. And Modus Associates also pays us a visit to share the highlights of their award-winning strategy project for the Cleveland Clinic intranet. Join us Tuesday, August 2nd on IBF Live for another month of…

Blog Collaboration DWG24 Strategy & governance
Can an intranet be beautiful?

When you hear a description of a good company intranet, what kinds of words do you expect to hear? Streamlined? Navigable? Organized? How about beautiful? “We live in a world where function is seen to be as very important, but beauty isn’t,” Paul Miller, CEO and founder of the Digital Workplace Group, said in the…

Blog Collaboration Strategy & governance Usability & design
Good intranet governance is a balancing act

Governance is a much maligned and overused term (particularly in IT projects), but in reality most companies are doing some form of governance even if they don’t call it “governance”. Taken literally, to govern means to steer, and in general terms governance is the exercising of the required checks and balances to provide guidance to…

Blog Strategy & governance
Intranet governance matrix

Recent discussions over the right governance model for an Intranet seem to be unduly black and white, as if the only choices for any organization are either a free-wheeling 2.0 fest of blogging, tagging, rating, and chatting, or a rigid regime controlling every information movement. The reality is that the right solution for any organization…

Blog Strategy & governance
Intranet Strategy; the intranet manager’s challenge

As part of the Digital Workplace Group’s research programme they have just published a detailed research report for it’s members on the challenges of managing intranet strategy and governance, written by Helen Day and John Baptista. Following a survey of nearly 70 large organisations, and analysing the benchmarking data IBF has from all it’s Global…

Blog Strategy & governance