My 10 digital workplace predictions for 2016
Before I write my annual digital workplace predictions, I like to look back to evaluate how I think my previous year’s forecast performed. In 2014, I gave myself a “not bad” 7 out of 10 in terms of accuracy and, having now looked back over my 2015 predictions, the good news is I haven’t slipped…
Blog Collaboration Digital workplace Metrics & measurement Search & findability
Why we really hate email, and implications for future digital workplaces
Email forces us into constant task switching and is inefficient by design. But these particular weaknesses shine a light on the future of digital working and where vendors and experts can lead us. Ugh. We all hate email… am I wrong?! The scourge of the modern workplace. Experts create extensive systems to help people deal…
Blog Collaboration Content management Digital workplace Usability & design
Decoding Avanade’s digital workplace approach and language
Avanade, the joint venture between Accenture and Microsoft, has done some solid thinking around digital workplace management. This article articulates the strengths behind their approach and highlights a few quirks that digital workplace leaders need to understand. Okay. I’m not gonna pull any punches here. I’m gonna be totally honest and tell you that Avanade’s…
Blog Collaboration Digital workplace ROI & Business Case Search & findability Strategy & governance Usability & design
Everybody please stop saying “social collaboration”
The phrase “social collaboration” confuses more than it clarifies and, in fact, hides more specific purposes of using enterprise social software. Digital workplace professionals should avoid the term and focus on more targeted business benefits of using social tools. I’m not trying to be rude (it just comes naturally) I know this post might ruffle…
Blog Collaboration Digital workplace HR intranets Internal communications ROI & Business Case Strategy & governance Usability & design
Do you have a Chief Employee Experience Officer (CEEO) leading your digital workplace?
Two common success factors for digital workplace projects are: 1) cross-functional teams that work across/against organizational silos; and 2) a focus on the user experience. So why not restructure the organization to incorporate these approaches? Large organizations are struggling to keep up If you read the kind of news I do, you get the sense…
Blog Collaboration Content management Digital workplace HR intranets Internal communications Strategy & governance Usability & design
7 ways the goal posts on enterprise search have moved
Intranet search has proved a perennial predicament for digital workplace teams. New trends in search are changing expectations for everything from how search results are displayed to the very nature of what search is. This article describes the key trends behind the shifting goal posts. Some people don’t understand the importance of paid adverts in…
Blog Collaboration Content management Digital workplace Metrics & measurement Search & findability Strategy & governance Usability & design
SLIDESHOW: 30+ lessons from 12 leading intranet homepages
See 12 leading intranet homepages analyzed in the slideshow in this article. Did you miss Digital Workplace 24? That’s a bummer, because it was like Burning Man and TED Talks had a baby called “Digital Workplace and Future of Work” that took place online for 24 hours. But the good news is that we’ve extracted…
Blog Collaboration Internal communications Search & findability Usability & design
6 digital workplace trends from recent Intranet Innovation Awards
The annual Intranet Innovation Awards show how intranets and digital workplaces are evolving. This post gives six observations on themes such as mobility, social tools and the value of integrating systems. It also includes information on how to enter the 2015 Awards. The Intranet Innovation Awards In my line of work, I’m lucky enough to…
Blog Collaboration Content management Digital workplace HR intranets Mobile sites & apps ROI & Business Case Usability & design
The 6 meanings of “social business” and what you’re really trying to say
“Social business” has meant a variety of things over the past eight years, few of which have been clearly defined. This post explains the definitions, what the term really means today and the relevance to intranet and digital workplace managers. Here I go again. It’s the return of the “language police”. That was my nickname…
Blog Collaboration Digital workplace Strategy & governance
How 2 companies leveraged social intranets to turn around culture and revenue
Here we explore two organizations that were in a bad spot culturally and financially. While technology alone did not solve their problems, a new kind of intranet improved communications, trust and operational effectiveness.
Blog Collaboration Intranets
What does Jack Daniel’s Salesforce-based social intranet look like?
Webinar summary: On Tues, Nov 4th see a live intranet tour from Brown-Forman, the parent company for Jack Daniel’s and many other popular brands. Paul Miller, DWG’s CEO and Founder, will also pop in to share a few highlights from his new book The Digital Renaissance of Work. Show topics: Paul Miller, co-author of “The…
Blog Collaboration
EY’s 6 dimensions for enterprise community success
This guest post by Tammy Young Heck of EY (formerly known as Ernst & Young) explains the six dimensions the company uses to measure the success of online employee communities. Guest author: Tammy Young Heck, EY Tammy L. Young Heck, Ph.D. (@ymmat) is the Lead, Social Enterprise Adoption, Innovation, & Research for Global Markets, EY…
Blog Collaboration Metrics & measurement