Low-code and no-code solutions: 7 takeaways for digital workplace teams 

‘Low-code’ and ‘no-code’ are currently two of the most widely used phrases to describe applications and technology solutions. While these are often used as marketing terms, they do reflect an important trend in software development, where there are more and more opportunities for IT teams, power-users and citizen developers to work together to create their…

Blog Research reports
From fast-tracking findability to the intranet and Microsoft Viva – DWG’s 2022 Research Programme is here!

The votes are counted and the research briefs are already being written – it’s that time of year when we decide and announce the topics that DWG will cover in its latest annual Research Programme. You can see all the details in the new fact sheet for the programme. DWG’s Deputy CEO, Nancy Goebel, says:…

Blog Content management Digital workplace Digital Workplace of the Year Awards Intranets Research reports Search & findability Usability & design
Think like an anthropologist to get the best out of your digital workplace

What was once considered the future of work is a present reality for many. Some may have entire teams and organizations working remotely, while other teams and organizations may be experimenting with hybrid work environments. The reality that exists for everyone is that our way of working has fundamentally changed. This change goes deeper than…

Blog Research reports
AI and automation: 11 considerations for digital workplace teams

By Steve Bynghall One of the strengths of DWG’s research programme is that each year we seek feedback and carefully consider the topics to cover so that we can be sure to focus on the areas where we can deliver most value. The research list goes through a pretty rigorous process with, at first, a longlist compiled…

Blog Artificial intelligence and automation Research reports
Evolving the elements of organizational readiness for 2021 and beyond

It was a dissonant moment when I sat back to work out that five years have now passed since DWG’s first research report into organizational readiness was published. Dissonant, because writing the paper is so fresh in my mind. And dissonant because the world in which I wrote its sequel has transformed into something so very, very different. Time flows in unfathomable ways.  Organizational…

Blog Research reports
Five core truths about managing digital workplace programmes

How do you manage the digital workplace? This is a key question for teams delivering a digital workplace strategy and then making it operational. With the scope of the digital workplace wide and not always clear, as well as frequently involving multiple stakeholders and requiring significant levels of change, managing the digital workplace is potentially…

Blog Digital workplace Research reports Strategy & governance Usability & design
Digital workplace overload: How to reduce employee technostress

We live in a time of unprecedented digital workplace “wealth”. The knowledge, connectivity and tools at our fingertips afford us new possibilities in how we work. And this year, we’ve seen just how essential this is in order to keep many people working, collaborating, productive and connected. Yet there’s another side to this story. We…

Blog Collaboration Digital workplace Future of work Internal communications Mobile sites & apps Research reports Strategy & governance
Meeting the findability challenge in Office 365

The rise of Office 365 in recent years is unquestionable. More and more organizations are moving their content and applications to the cloud and, with that, findability has become a more and more pressing issue. Moreover, the complex feature set of Office 365 makes the journey even more challenging: users start using more and more…

Blog Digital workplace Research reports Search & findability
Communicating in real-time at work: The promise and the perils

Real-time communications (RTC), such as instant messaging, video calling, tele/video conferencing and internet relay chat, have become central to how people communicate and work inside organizations. During the COVID-19 crisis, these tools have assumed even more importance. DWG’s new research report Communicating in real-time at work: The promise and the perils explores the ways organizations…

Blog Collaboration Digital workplace Future of work Internal communications Mobile sites & apps Research reports Strategy & governance
How the digital workplace facilitates innovation

The importance of innovation Innovation is a big-ticket item for organizations needing to deliver new services and products to customers, or those wanting to transform the way they operate by introducing new processes or doing things differently. Innovation tends to be something to which all organizations aspire; however, the commitment to innovation can vary dramatically…

Blog Collaboration Digital workplace Research reports ROI & Business Case Strategy & governance
Remote Working 2020: Distributed working in times of disruption

The coronavirus crisis is very challenging for all of us. Not only is there the stress associated with the spread of the disease and the lockdown measures that many of us are having to adhere to, but the world of work has been turned upside down. Many people are worried about their jobs or have…

Blog Digital workplace Internal communications Remote working during COVID-19 Research reports
Stay ahead with advice and examples from DWG’s 2020 Research Programme

In 2019, 88% of members told us that access to research and case studies is one of the best things about Digital Workplace Group (DWG) membership. So it’s with considerable excitement among the team that we announce the new programme for 2020! Why DWG members love research DWG is proud that its Research Programme is…

Blog Research reports