DWG research into the post-pandemic workplace

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Nancy Goebel took over as CEO at the start of 2023. Previously, Nancy was DWG's Managing Director, Member Services, with responsibility for global expansion. Nancy has hosted the Digital Workplace Impact podcast since 2021.


Elizabeth Marsh is DWG’s Director of Research and author of its latest report ‘Digital workplace overload: How to reduce employee technostress’.
Pete Fields has enjoyed a long career building teams that imagine and create digital employee experiences that drive business and help employees to thrive. His experience spans intranets, portals, collaboration tools, content management and the experience layers that can make those tools familiar and traversable.

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“Some of the areas that had been moving so slowly before, around flexibility and supporting people to work in different ways, have suddenly taken a big leap forward.”

- Elizabeth Marsh, Director of Research, Digital Workplace Group

Over the last 18 months, the digital workplace has become the essential workplace. Initially, there was urgency to accelerate technical implementations and roll-outs to support homeworking, but now digital workplace teams can focus on recalibrating strategy, uncovering gaps in governance and supporting colleagues to optimally use the tools at their disposal.

In this episode, Nancy Goebel talks with Elizabeth Marsh, DWG’s Director of Research, and Pete Fields, Digital Employee Experience influencer and advocate, to discuss what’s trending in the post-pandemic workplace.

The mega-trends include digital workplace anthropology, which covers digital fatigue, technostress and how the increasing pace of technological change is impacting people; putting AI into perspective, including the challenge around ethics; and no code & low code solutions, which enable teams to develop what they need themselves.

The trio also share ‘living examples’ of good practice from DWG’s Digital Workplace of the Year Awards winners.

This enlightening conversation will help you to think about post-pandemic resilience and kick start your digital workplace research reading list!

Show notes, links, and resources for this episode:
DWG’s 2021 Research Programme
AI and automation today and tomorrow
The World Bank’s guide to mind-blowing onboarding and inboarding
Digital Workplace of the Year Awards

Digital Workplace Impact
is sponsored by Workgrid Software.

Workgrid’s Digital Workplace Platform is built to simplify the work day for employees by integrating with the core enterprise systems employees use each day, intelligently aggregating personalized and contextual tasks, approvals, critical information, and more – all into a unified experience.

Learn more about our sponsor – Workgrid Software.

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