The resurrection of Knowledge Management in the digital workplace
Introduction Knowledge is one of the most valuable assets in an organization. Yet, many companies do not think strategically about their organizational knowledge. Most companies don’t know what they know. They haven’t mapped out which knowledge is key to future success, how critical knowledge should be managed, or which areas of knowledge should be nurtured. …
Blog Digital workplace Knowledge Management
Why you can’t manage knowledge – and what to do instead
By Ilana Botha Workers are drowning in information. The sheer volume of content created in an average workplace is staggering. In 2021, 2.5 quintillion bytes of data were created every day. Workers struggle to identify the knowledge and information they need for their jobs – spending nearly four hours a day searching. The effort is…
Blog Artificial intelligence and automation Content management Digital employee experience Knowledge Management Search & findability