Discontinuous change in the digital workplace: rethinking change management
How do you manage change when it is unpredictable? Introduction The digital workplace is dynamic. Organizational change is not just continuous but often discontinuous, marked by abrupt and significant change. In the context of volatility, uncertainty, complexity and ambiguity (VUCA), we must rethink our approach to change management. Navigating a VUCA workplace necessitates new ways…
Blog Change management and adoption
New horizons in change management
In this week’s blog, we round up the latest practices and trends from organizational change and psychology to bring people along on the digital workplace journey. 1. Let go of the need for certainty The place to start with all change is to embrace the new normal and let go of the old ways of…
Blog Change management and adoption
DWG culture playbook: Creating and sustaining culture in the digital workplace
Organizational culture refers to the shared values, beliefs and behaviours that determine how employees and leaders interact at work. It is essentially the ‘personality’ of the company, and it plays a crucial role in organizational success. It’s not just about making the workplace more enjoyable for employees. Culture is a strategic asset that can drive…
Blog Change management and adoption HR
Putting people at the centre of digital transformation
For decades, information technology (IT) solutions have focused primarily on technology features and functions, with the people impacted by them appearing to be only a secondary consideration. How did this situation arise? The answer is probably related to the history of IT development and delivery. In its early days – the era of mainframe computers…
Blog Change management and adoption
COOK: Great ingredients for creating community at work
If we thrive better together, and good relationships help with performance, then how can we successfully create and nurture strong communities at work? Our quality of life is dependent on the nature of our relationships – a fact often forgotten in busy work settings. At award-winning UK home-ready meals company, COOK, the team actively focuses…
Blog Change management and adoption Digital employee experience Nature of Work
From leader to learner – navigating the convoluted world of project management as a novice
In this blog we make the case for ‘project onboarding processes’ to support employees at all levels that have been tasked with working on a project for the first time. We explore the aspects of project documentation, terminology and software (for which there is rarely a soft launch), as well as socializing the business case…
Blog Change management and adoption Digital literacy Leadership
DWG’s 2023 predictions for the digital workplace
by Nancy Goebel It’s hard to believe it’s that time of year again! It’s November and that means Digital Workplace Group is abuzz with planning for the year ahead – our 2023 research, our year-end member survey, our calendar of events… and it also means it’s time to announce our 2023 predictions for the digital…
Blog Accessibility Artificial intelligence and automation Change management and adoption Digital employee experience Employee experience HR Metrics & measurement
Change management in the digital workplace: Nine tips for success
Implementing and managing the digital workplace usually involves launching new tools and channels, introducing new ways of working, upskilling employees and increasing adoption. Change management is integral to digital workplace success and has long been a key activity for digital workplace teams. Over the years, change management has regularly featured in DWG’s research programme as…
Blog Change management and adoption Workgrid’s perspectives on digital employee experience and managing change
In the DWG Institute Q3 Technology Lab held in September 2020, Brett Caldon, CEO, Workgrid, and Frank Pathyil, Director of Strategy and Partnerships, Workgrid, explored digital employee experience (DEX) and change management over two separate sessions. This post explores some of the main takeaways and insights. Recordings are also included. Workgrid’s perspectives on digital employee…
Blog Change management and adoption Digital employee experience DWG Institute
Start digital workplace change management on day 1
by Steve Bynghall originally posted on CMS Wire I recently stumbled across a digital workplace project which allocated 80 percent of the budget to change management. Eighty percent! Clearly this team recognized the importance of taking a structured approach to driving behavioral change and embedding new ways of working. They knew that to unlock the…
Blog Change management and adoption Digital workplace Research reports
8 change management strategies for intranet and digital workplace projects
Intranet and digital workplace projects need change management in order to be effective and embed new ways of working. This article looks at change management recommendations pulled from a new DWG member research report.
Blog Change management and adoption Digital workplace Research reports Strategy & governance