Everybody please stop saying “social collaboration”
The phrase “social collaboration” confuses more than it clarifies and, in fact, hides more specific purposes of using enterprise social software. Digital workplace professionals should avoid the term and focus on more targeted business benefits of using social tools. I’m not trying to be rude (it just comes naturally) I know this post might ruffle…
Blog Collaboration Digital workplace HR intranets Internal communications ROI & Business Case Strategy & governance Usability & design
Do you have a Chief Employee Experience Officer (CEEO) leading your digital workplace?
Two common success factors for digital workplace projects are: 1) cross-functional teams that work across/against organizational silos; and 2) a focus on the user experience. So why not restructure the organization to incorporate these approaches? Large organizations are struggling to keep up If you read the kind of news I do, you get the sense…
Blog Collaboration Content management Digital workplace HR intranets Internal communications Strategy & governance Usability & design
7 ways the goal posts on enterprise search have moved
Intranet search has proved a perennial predicament for digital workplace teams. New trends in search are changing expectations for everything from how search results are displayed to the very nature of what search is. This article describes the key trends behind the shifting goal posts. Some people don’t understand the importance of paid adverts in…
Blog Collaboration Content management Digital workplace Metrics & measurement Search & findability Strategy & governance Usability & design
New research shines a light on the future direction of the digital workplace
Jane McConnell’s latest annual report on digital workplace trends presents more interesting data and analysis of the digital workplace. This post reviews the new report and also covers some takeaways relating to the role of leaders, change agents and future direction. New research shines a light on the future direction of the digital workplace “The…
Blog Digital workplace ROI & Business Case Strategy & governance
“Building a Better Digital Workplace” plus 10 other selections for your reading list
CMSWire has released a free ebook “Building a Better Digital Workplace”, which features contributions from Digital Workplace Group (DWG)’s CEO and Founder Paul Miller, together with other key thought leaders. To celebrate, we have put together a DWG reading list on digital workplace thinking. The web is awash with articles that share the bookshelves, e-readers…
Blog Digital workplace Strategy & governance
The 7 levels of HR integration into the intranet
HR systems and content have always played a central role on intranets, but it’s time to move towards real, productive integration that realizes the true potential of digital workplaces. This article lists the seven common stages of HR integration with the intranet and provides a simple self-rating framework. Integration is the latest big trend among…
Blog Content management Digital workplace HR intranets ROI & Business Case Usability & design
6 digital workplace trends from recent Intranet Innovation Awards
The annual Intranet Innovation Awards show how intranets and digital workplaces are evolving. This post gives six observations on themes such as mobility, social tools and the value of integrating systems. It also includes information on how to enter the 2015 Awards. The Intranet Innovation Awards In my line of work, I’m lucky enough to…
Blog Collaboration Content management Digital workplace HR intranets Mobile sites & apps ROI & Business Case Usability & design
The 6 meanings of “social business” and what you’re really trying to say
“Social business” has meant a variety of things over the past eight years, few of which have been clearly defined. This post explains the definitions, what the term really means today and the relevance to intranet and digital workplace managers. Here I go again. It’s the return of the “language police”. That was my nickname…
Blog Collaboration Digital workplace Strategy & governance
What is the relationship between organizational culture and the digital workplace?
The digital workplace is complex. Organizational culture is complex. The two seem deeply intertwined, but how can one shape the other? This is the first of a two-part series exploring the question.
Blog Digital workplace
Which of these 8 definitions of “digital workplace” works best for you?
The concept of the “digital workplace” is still emerging and we need to collectively build a clear, shared understanding. This article explains the most common definitions of “digital workplace” to date and offers a fresh one.
Blog Digital workplace
7 ways to create IKEA’s ‘fika’ in the digital workplace
Seven ways to create meaningful interactions with colleagues in the digital workplace based on IKEA’s Swedish practice, ‘fika’
Blog Digital workplace
6 key themes underpinning an effective digital workplace strategy
As the Digital Renaissance of Work gathers (digitized) steam, we take a step back to share a number of key themes underpinning a structured, well thought-out digital workplace.
Blog Digital workplace