Start with snowflakes to design your digital workplace strategy

Every organization is different. Let me qualify that. Every organization – even those businesses that produce or provide similar things – are culturally different. What on earth does this have to do with designing successful digital workplaces though? Well, it turns out, everything. Like a snowflake, your organization’s current digital workplace is a complex, subtle…

Blog Digital workplace Strategy & governance
Facebook, Microsoft, Slack, Watson… who will win the technology battle?

It seems 2016 has been the year when the mission to capture the next wave of digital workplace technology domination went into overdrive. In October we saw the launch (post pilot) of Facebook’s workplace offering, after 18 months in beta. That was followed a few weeks later by the deployment of Microsoft Teams, slated as…

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My 10 digital workplace predictions for 2017

As in past years I reveal my annual digital workplace predictions for 2017, along with my “self-rating” 2016 scorecard. Here are my numbers from recent years: 2014: 7/10 2015: 7/10 2016: 8/10 (getting better but “room for improvement”) I would be delighted to hear in the comments below how you would score me for 2016….

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Start digital workplace change management on day 1

by Steve Bynghall originally posted on CMS Wire I recently stumbled across a digital workplace project which allocated 80 percent of the budget to change management. Eighty percent! Clearly this team recognized the importance of taking a structured approach to driving behavioral change and embedding new ways of working. They knew that to unlock the…

Blog Change management and adoption Digital workplace Research reports
Workplace by Facebook is rocket fuel for the digital workplace

Demo of the new Workplace by Facebook service When I met Julien Codorniou, Global Head of – what at the time was called “Facebook for Work”, now “Workplace by Facebook” – over the summer, I left the highly illuminating chat with an intriguing idea: What if the Facebook workplace service has as big an impact…

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Is Facebook the most significant global development since the founding of the United Nations?

In 1945, representatives of 50 countries met in San Francisco at the United Nations Conference on International Organization to draw up the United Nations Charter. The Charter was signed on 26 June 1945 by the representatives of the 50 countries – Poland signed it later and became one of the original 51 member states and…

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The next generation digital workplace – when human meets robot

When Alexander Graham Bell and Thomas A Watson first talked across a three-kilometre telephone wire between Cambridge and Boston on 9th October 1876, the concept of the “digital workplace” was born. The two men did not communicate in the same physical space but did so in a virtual world. That was 140 years ago. Yet…

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Five ways to move forward with digital workplace governance

For anybody wanting to advance their digital workplace, establishing some governance is essential. You need the right processes, structures and rules in place to underpin and drive a better, more effective and consistent user experience of your digital ecosystem. But digital workplace governance can be challenging. How do you get it set up in the…

Blog Digital workplace Research reports Strategy & governance
4 essential ingredients for digital employee experience success

By Paul Miller – Originally posted on Avanade A digital employee experience involves focusing on what every employee experiences on a day to day basis – the digital services they use, the flow between different devices, the need for log-ins, etc. We are all used to working and living in a digitally fragmented landscape but…

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7 ‘protips’ for digital workplace professionals from a video gamer

Have you heard? Video games aren’t just for kids any more; the average gamer is 35 years old. They’re not even just for men; 48% of gamers are women. And get this: they’re also not just for the lazy and unemployed; 70% of gamers are high-level executives, including CEOs. CEOs! The people in charge! But…

Blog Collaboration Digital workplace Metrics & measurement Usability & design
Your new beautiful ‘digital headquarters’

During a recent DWG member meeting, kindly hosted at the palatial new London headquarters of AON, I was bowled over by both the attention to detail and the reimagining of how work will happen in the building. A month later, another DWG gathering at The Coca-Cola Company’s newly refashioned iconic base in Atlanta was similarly…

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I’m working weekends, but ignore my CEO habits

By Paul Miller – Originally posted on CMS Wire In 2011 we shut down our offices at the Digital Workplace Group (DWG) because it felt like a waste of space. Only a handful of the then 50-person team came to the offices, instead working at client sites or in cafes or at home. As CEO,…

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