Communicating in real-time at work: The promise and the perils
Real-time communications (RTC), such as instant messaging, video calling, tele/video conferencing and internet relay chat, have become central to how people communicate and work inside organizations. During the COVID-19 crisis, these tools have assumed even more importance. DWG’s new research report Communicating in real-time at work: The promise and the perils explores the ways organizations…
Blog Collaboration Digital workplace Future of work Internal communications Mobile sites & apps Research reports Strategy & governance
How the digital workplace facilitates innovation
The importance of innovation Innovation is a big-ticket item for organizations needing to deliver new services and products to customers, or those wanting to transform the way they operate by introducing new processes or doing things differently. Innovation tends to be something to which all organizations aspire; however, the commitment to innovation can vary dramatically…
Blog Collaboration Digital workplace Research reports ROI & Business Case Strategy & governance
20 areas organizations need to consider to embed remote working in the long term
The mid- to long-term impact The coronavirus has had an immediate impact on the way we work, with a spectacular and almost overnight introduction of home working for millions of office-based workers. If organizations were planning such a roll-out of distributed working on this scale in normal times, it would be a year-plus project, with…
Blog Collaboration Digital workplace Internal communications Remote working during COVID-19 ROI & Business Case Strategy & governance
Why the COVID-19 crisis is the turning point for remote working
This is a watershed moment The evolution of the digital workplace that successfully enables remote or distributed working has been going on for a long time. Up to now, progress has been steady and considerable, both in terms of the capability for us to work from home or in any location, but also in terms…
Blog Collaboration Digital workplace Internal communications Remote working during COVID-19 ROI & Business Case Strategy & governance
Coronavirus: 20 little lessons for successful remote working – based on (almost) 20 years’ experience at DWG
Digital Workplace Group (DWG) has no offices. We have about 100 people across Europe and North America, who work anywhere and everywhere. We did have offices in London and New York until seven years ago – but people didn’t seem to choose to work there often, so we closed them. Despite this quite unusual mode…
Blog Collaboration Digital workplace Future of work Remote working during COVID-19
How can organizations make the most of the Office 365 suite?
In new research from DWG, experienced practitioner Luke Mepham (Service Owner for Collaboration and Messaging at Aviva) considers the opportunities and challenges for organizations of using the extended suite of products offered by Office 365. Here he reflects on his own experiences with Office 365 and gives us a flavour of the topics he covers…
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How do organizations restructure themselves to take advantage of the digital workplace?
Modern digital workplaces and the individual tools within them have the potential to transform organizations and the way they operate. Real-time dashboards of critical data should enable laser-sharp decisions. Communication and collaboration tools should accelerate the decision-making process. Social networks should cut through the layers of hierarchy to make things more efficient and drive a…
Blog Collaboration Digital workplace Strategy & governance
Four takeaways from leading digital workplace teams revealed by the Digital Workplace Impact podcast
Insights to help your digital workplace journey Producing the Digital Workplace Impact podcast means we get to speak to some excellent teams who are at the cutting edge of digital workplace practice. It’s a real pleasure to connect with the early adopters, innovators and leaders in the space. The motto of Digital Workplace Group is…
Blog Collaboration Digital workplace Metrics & measurement Strategy & governance
Ten popular posts about the digital workplace from DWG’s expert blog in 2019
2019 has been another very busy year here at DWG! As well as working on our normal programme of member meetings, executive visits, research reports, online sessions, consulting projects and benchmarking assessments, we also managed to deliver another DW24, curated the Digital Workplace Experience (DWX) conference in Chicago and announced a new partnership with Avanade….
Blog Collaboration Digital literacy Digital Nations Digital workplace Search & findability Strategy & governance Usability & design The Office 365 Boxset – latest DWG research on making the most of the suite
Office 365 is Microsoft’s fastest growing commercial product ever. It is positioned to respond to key trends in the digital workplace: remote work from anywhere, bring your own device (BYOD), shrinking IT budgets, cloud collaboration, and the “do more with less” mentality. The 2019 DWG Member Survey shows that Office 365 is set to dominate…
Blog Collaboration Content management Digital workplace Research reports Search & findability
My 10 digital workplace predictions for 2020
I’ll start with a story that for me reveals how profound the changes currently encircling the world of work (both digital and physical) are. In September 2019, I gave an address at the Washington, DC headquarters of DWG member and client, the International Monetary Fund (IMF), to what I had expected would be a mainly…
Blog Collaboration Digital literacy Digital workplace Future of work HR intranets Metrics & measurement Mobile sites & apps Search & findability
How to encourage and measure impactful digital collaboration
I’m a sucker for a mind-blowing animal story, where their intelligence brings me back to earth as an equalizer for humanity. And so, when starting the writing of DWG’s most recent research report on “Collaborating in the digital workplace: How to have and to measure impact”, I grabbed the opportunity to showcase an example of…
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