Six things the Digital Workplace Group has learnt about digital workplace maturity
One of the fascinating things about an emergent theme such as the digital workplace is that we’re all still collectively learning. Organizations and teams are continually trying out new approaches, or applying innovative twists to more established practices around designing, delivering and managing the digital workplace. This is a very exciting field to be in…
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Start digital workplace change management on day 1
by Steve Bynghall originally posted on CMS Wire I recently stumbled across a digital workplace project which allocated 80 percent of the budget to change management. Eighty percent! Clearly this team recognized the importance of taking a structured approach to driving behavioral change and embedding new ways of working. They knew that to unlock the…
Blog Change management and adoption Digital workplace Research reports
Six success factors for a personalized intranet
Good personalization, like good design, should be so well-embedded that you don’t notice it. Our personal digital lives wrap around us in a cocoon of personalized and customized content and services. It may not always seem immediately obvious, but our search results, our social media streams, our online shopping experience, the adverts we see, the…
Blog Content management Research reports Search & findability Strategy & governance Usability & design
Five ways to move forward with digital workplace governance
For anybody wanting to advance their digital workplace, establishing some governance is essential. You need the right processes, structures and rules in place to underpin and drive a better, more effective and consistent user experience of your digital ecosystem. But digital workplace governance can be challenging. How do you get it set up in the…
Blog Digital workplace Research reports Strategy & governance
Documenting intranet management practices: A guide to the key elements
One thing that hasn’t changed at all in the intranet industry (while a whole lot of things have!) is that people always love to see screenshares of other organizations’ intranets. Nothing beats that insider insight into what successful organizations are doing well – and what they’ve learned along the way. Numerous times, I’ve seen the…
Blog Content management Research reports Strategy & governance
5 ways digital experiences are re-shaping Internal Communications
The IC profession has reshaped itself in response to business changes, new technology and social forces. What’s clear is that digital experiences will become VITAL within internal communications. Digital will shape how companies talk both to and with employees, and digital will shape how work happens. While IC has traditionally been focused on professional outputs…
Blog Internal communications Research reports
The link between culture and the digital workplace
We all know that organizational culture has a huge impact on the design, evolution and success of any digital workplace. Taking into account the famous quote from Peter Drucker, culture really will eat your digital workplace strategy for breakfast. In thinking about and planning your digital workplace you must consider culture, but this…
Blog Digital workplace Research reports
Knowing where to focus: optimizing your intranet with benchmarking data
I like to say that creating a truly great intranet is easy: you just need to get hundreds of people within your organization to run a few dozen processes smoothly for maybe three years. Simple! In reality, we all know it’s a very hard task indeed. If you’re responsible for an intranet your time will…
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What is the first step towards evidence-based intranet success?
Pssst, guess what… I know the secret of making good intranets. More than that, I’ve just gone and proved it with science and numbers. This is it. I know the secret of how to manage intranets successfully. Usability – where it succeeds or not So, let’s wind back a bit. You are sitting watching a…
Blog Collaboration Internal communications Metrics & measurement Research reports Strategy & governance Usability & design
6 new reasons to love DWG’s research programme
The Digital Workplace Group is delighted to announce the topics for its upcoming member research programme for 2016. For over ten years DWG’s expert research programme has been trusted by DWG members to deliver focused insights across both intranet and digital workplace good practice. Topics are guided both by DWG’s unique insight into the industry…
Blog Research reports New DWG research: Evidence-based Intranet Success
What does it really take to achieve intranet success? There are many views on this subject – but new research from DWG cuts through the opinion to reveal what it really takes to make a great intranet. DWG research author and benchmarker, Chris Tubb: “Making a great intranet is no simple matter, often requiring a…
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The best enterprise search diagram you’ve ever seen
Intranet and digital workplace sages have been describing the complex nature of search for years now. But never before have all the contributing factors to good search been captured so elegantly in one visual representation. The diagram in this article is part of our new research report, Intranet Search: A holistic approach to management. Intranet…
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