7 ways to create IKEA’s ‘fika’ in the digital workplace

Seven ways to create meaningful interactions with colleagues in the digital workplace based on IKEA’s Swedish practice, ‘fika’

Blog Digital workplace
6 key themes underpinning an effective digital workplace strategy

As the Digital Renaissance of Work gathers (digitized) steam, we take a step back to share a number of key themes underpinning a structured, well thought-out digital workplace.

Blog Digital workplace
8 change management strategies for intranet and digital workplace projects

Intranet and digital workplace projects need change management in order to be effective and embed new ways of working. This article looks at change management recommendations pulled from a new DWG member research report.

Blog Change management and adoption Digital workplace Research reports Strategy & governance
My 10 digital workplace predictions for 2015

I scored my 2014 digital workplace predictions a 7 out of 10 – not bad for fortune-telling. Here are my digital workplace predictions for 2015. My latest book, co-authored with Elizabeth Marsh. The Digital Renaissance of Work: Delivering digital workplaces fit for the future, was published in October. You can download Chapter 1 for free…

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7 tactics for making the leap from intranet to digital workplace leadership

More and more people are making the shift from managing intranets to managing broader digital workplace programmes, but it’s unlikely someone will just hand you this new gig. In this article we’ve outlined seven tactics to help you move the needle. In my previous post I looked at what it takes to make the shift…

Blog Digital workplace Research reports
Do you have what it takes to be “Head of Digital Workplace”?

Digital workplace leadership requires effective intranet management skills, but also much more. This article explains the differences and my new book is a guide for those with the drive and vision. I love that so many of the conversations amongst groups of intranet folk start with: “So how did you get into intranet management?” It’s…

Blog Digital workplace Research reports Strategy & governance
Plentiful work we enjoy – is The Digital Renaissance of Work upon us?

In the run-up to the launch of my new book “The Digital Renaissance of Work”, the first chapter, titled “Plentiful work we enjoy – a first in human history”, is now available as a free PDF. Through an account of two contrasting experiences in San Francisco cabs, this article shows how the new work ethic…

Blog Digital workplace
12 key concepts behind digital workplace success

Synopsis: How do you define and manage the digital workplace? What is the role of the intranet and the intranet team? This compendium includes 12 key concepts to answer those questions. Are you ready? In this, the last of my series of blog posts, I’m going to look back at what we’ve covered and also…

Blog Collaboration Digital workplace ROI & Business Case Strategy & governance Usability & design
WestJet’s mobile app for employees – live tour August 5th

Webinar summary: In nine months WestJet’s intranet team went from a blank slate to launching a mobile app for employees. See the results and hear how they did it on the August 5th episode of Digital Workplace Live. Show topic: Live tour of WestJet’s mobile app for employees Date & time: Tues, August 5th  |…

Blog Digital workplace Mobile sites & apps Strategy & governance Usability & design
How user experience debt bankrupts your digital workplace

Synopsis: Saving money by not providing a good user experience in your digital workplace costs you money and goodwill elsewhere. A good digital workplace could be one of the tenets of employee engagement. While the intranet and other digital workplace tools aren’t “all about the technology”, they are technical projects at the start. Budget is…

Blog Digital workplace ROI & Business Case Strategy & governance Usability & design
Three types of stakeholders for intranet & digital workplace projects

On July 31st in Chicago hear Nancy Goebel explain DWG’s new framework for engaging stakeholders of intranet and digital workplace projects. *This conference is not a DWG member meeting; DWG is just a sponsor and media partner. Stakeholder engagement a bigger challenge than technology It’s becoming common knowledge that most intranet and digital workplace project…

Blog Digital workplace Internal communications Strategy & governance
Digital workplace projects: how to understand users through segmentation & personas

Synopsis: Not all your users are the same. User segmentation and related user personas for intranet and digital workplace projects will help you deliver targeted tools with clear business value for specific audiences. Risks of assuming a one-size-fits-all user Last time, I wrote about  how scoping your digital workplace initiatives gives you “go-faster” stripes. This time…

Blog Digital workplace Strategy & governance Usability & design