Five key approaches for a successful integrated digital workplace
When most organizations develop a digital workplace strategy, or design an intranet which seeks to be a “front door” to that wider digital workplace, they are almost always seeking to create a more integrated experience of disparate systems, data and content. This can add value for employees and organizations in many different ways – from…
Blog Digital workplace Research reports Strategy & governance Usability & design
Highlights from Digital Workplace Impact: Season 1
The Digital Workplace Impact podcast explores the ideas, practices and people impacting the new digital worlds of work. For each episode Paul Miller, the Founder and CEO of Digital Workplace Group, meets interesting and inspiring people who are pushing digital boundaries. As we close out our first season of Digital Workplace Impact, we’ve taken the…
Blog Digital workplace
Digital Workplace of the Year 2017: why Verizon stood out from the rest
BNY Mellon may have pipped them to the post for the “winner” spot, but the Verizon entry nevertheless stood out. Not surprising, given that they have managed to put a convincing dollar value on savings due to the intranet! The judges were universally impressed with the work done on making the business case and demonstrating…
Blog Digital workplace Digital Workplace of the Year Awards
5 essential skills we need now – for the digital workplaces to come
In our garden in the Cotswolds in England we have just built a studio. If you stand in a particular spot, near the back wall, you can look across and see the stone walls, borders and porch at the entrance to our home. I remarked to my partner, Ali, that when the sun covered the…
Blog Digital workplace
What does a ‘Minimum Viable Digital Leader’ look like in your organization?
Companies that get digital leadership right are 38% more likely to report strong revenue and profit growth, and 24% more likely to have satisfied employees.1 However, most companies lack digital capability in the boardroom and many employees think their leaders lack sufficient skills.2 DWG research has identified a set of skills and principles that leaders…
Blog Digital workplace Research reports Strategy & governance
The digital workplace and Clayton Christensen’s “Jobs to be done” innovation lens
Clayton Christensen, a renowned Harvard Business School professor and author of the landmark book The Innovator’s Dilemma: When New Technologies Cause Big Firms to Fail, created a method for asking “What jobs do customers hire a product for?” By applying this line of questioning to the digital workplace, we can identify innovative and strategic opportunities…
Blog Digital workplace
BNY Mellon’s Digital Workplace of the Year 2017 – why it won
Strong performance across all the award criteria made BNY Mellon’s digital workplace a clear winner in the 2017 Awards, announced in June. It was hard to fault either the ambitious, business-focused strategy or the accompanying robust governance framework with its clear roles, groups and responsibilities. BNY Mellon’s approach to user engagement also made an impression,…
Blog Digital workplace Digital Workplace of the Year Awards
Five further takeaways from the Digital Workplace Impact podcast
We’re now up to Episode 14 of our Digital Workplace Impact podcast, Paul Miller’s regular dip into the rapidly evolving world of the digital workplace, the future of work and other digital themes. We’re thrilled that the number of subscribers has continued to build and that we’ve been able to feature great thought leaders such…
Blog Digital workplace
What is the “Digital IQ” of your leaders?
How would we react if we knew the Chief Financial Officer of a well-known global brand couldn’t read or write; if their “literacy” was well below average? I ask this rhetorical question because we all know instantly how ridiculous and impossible such a scenario would be. But what about their “digital literacy”? What is their…
Blog Digital workplace
5 steps toward setting up a digital workplace user experience programme
In a new report for DWG members, “Setting up a user experience programme: The path to a user-centred digital workplace”, user experience expert and DWG benchmarker Andrea M. Lewis makes the case for user experience (UX) and sets out the steps towards establishing a programme for the intranet and wider digital workplace. The report delves…
Blog Digital workplace Research reports
Digital Workplace of the Year Awards: Four things the judges loved (and a few that need some more work)
DWG’s Digital Workplace of the Year awards may be over for 2017, with the winners announced at Digital Workplace Experience in June, but there’s more to come in terms of what we learned from the entries. We’ll be publishing a series of posts about the winners in the coming months, but here we zoom out…
Blog Digital workplace
The critical cornerstone of digital workplace innovation: User directories
Using artificial intelligence (AI) to deliver digital workplace innovation sounds sexy and sits on a critical foundation of sophisticated personalization. But providing even basic personalization depends upon the more mundane work of maintaining accurate employee data, such as Active Directory (AD) lists. We need good business process management for common employee processes in order to…
Blog Digital workplace