The resurrection of Knowledge Management in the digital workplace
Introduction Knowledge is one of the most valuable assets in an organization. Yet, many companies do not think strategically about their organizational knowledge. Most companies don’t know what they know. They haven’t mapped out which knowledge is key to future success, how critical knowledge should be managed, or which areas of knowledge should be nurtured. …
Blog Digital workplace Knowledge Management
Product management in the digital workplace: five key takeaways
Managing the digital workplace is both fascinating and challenging in equal measures. It’s also a constantly evolving space where there are new learnings and practices emerging. Part of DWG’s role is to help equip digital workplace leaders and teams with the knowledge to succeed, and that includes capturing, detailing and relaying back those emergent industry…
Blog Digital workplace Strategy & governance
Approaches to reducing the digital workplace carbon footprint
The digital workplace is well understood as a means of helping organizations reduce their overall carbon footprint and environmental impact. Remote work and virtual meetings can help limit business travel, paperless operations reduce paper and ink waste, energy efficiency through smart technologies – to mention a few of its positive impacts. But environmentally conscious organizations…
Blog Digital workplace
DWG’s 2024 Research Programme helps members unlock digital workplace potential
In 2024, we’ll be helping DWG member organizations ramp up their readiness for AI, evolve the digital workplace team, enhance their product management approach, develop expertise at tracking trends and future signals – and more. This year we’re excited to add six new original research papers to our existing library of more than 100 reports and…
Blog Artificial intelligence and automation Digital workplace Future of work Research reports
4 psychological factors influencing digital sustainability at work
The digital workplace is becoming increasingly well understood as a means of helping organizations to reduce their overall carbon footprint and environmental impact. Remote work and virtual meetings can reduce business travel, paperless operations lessen paper and ink waste, and smart technologies can improve energy efficiency – to mention a few of the positive impacts….
Blog Digital workplace
Winner of Digital Workplace Team of the Year 2023 – EY
DWG is pleased to announce that the 2023 winner of Digital Workplace Team of the Year is EY’s Digital Knowledge Platforms team, as revealed by DWG Director of Research, Elizabeth Marsh, during a special live awards event on September 5. Now in their seventh year, the awards are produced by DWG and celebrate organizations and…
Blog Digital workplace Digital Workplace of the Year Awards Metrics & measurement Search & findability Strategy & governance
Winner of Modern Intranet of the Year 2023 – MetLife
DWG is pleased to announce that the 2023 winner of Modern Intranet of the Year is MetLife, as revealed by DWG Director of Research, Elizabeth Marsh, in a special live awards event on September 5. Now in their seventh year, the awards are produced by DWG and celebrate organizations and practitioners that have excelled in…
Blog Digital workplace Digital Workplace of the Year Awards
Winner of Digital Workplace of the Year 2023 – Cox Communications
DWG is pleased to announce that the 2023 winner of Digital Workplace of the Year is Cox Communications, as revealed by DWG Director of Research, Elizabeth Marsh, during a special live awards event on September 5. Now in their seventh year, the awards are produced by DWG and celebrate organizations and practitioners that have excelled…
Blog Digital workplace Digital Workplace of the Year Awards
Time to fix hybrid work’s decades of ignored challenges
Hybrid work isn’t new. Most office workers have experienced it in various ways for many years. But many organizations have under-invested in solving the persistent challenges of hybrid work. Today we have rich opportunities to address both the new and old challenges of distributed work and, in so doing, build more resilient and productive companies….
Blog Collaboration Digital employee experience Digital workplace Employee experience Hybrid working Remote working Search & findability Workplace productivity
DWG’s ‘Findability Playbook’ helps connect people with content successfully
In today’s digital age, organizations are overflowing with an ever-growing amount of information within their digital workplaces. However, it’s not just the sheer volume that poses a challenge; the complexity of this information is also on the rise. In this dynamic and fast-paced environment, ensuring that the information we rely on for decision-making is trustworthy,…
Blog Digital workplace Intranets Search & findability
My seven lessons from Gartner’s first in-person digital workplace summit since 2019
The last Gartner Digital Workplace Summit was back in 2019. Yes, I know, it took place in the alternate reality of the world before ‘early 2020’! But now it’s back – so here are my reflections, with seven things I learned from participating in the first post-pandemic in-person Gartner Digital Workplace Summit in London. This…
Blog Digital workplace Digital workplace trends Future of work Hybrid working Leadership
How to train publishers and content owners for your SharePoint intranet
An intranet is only as good as its content. You can have a beautiful design, amazing integrations and all the latest bells and whistles, but if your content has no value, is out of date, badly written or hard to find, then your intranet is not a success. Ultimately adoption will suffer. Most intranets rely…
Blog Digital workplace Internal communications Search & findability Strategy & governance Workplace productivity