Prediction 5. The digital workplace evolves into an enterprise sensing network



Most workplace analytics focus on helping leaders interpret what has already happened. The next generation of capabilities will seek to recognize what is happening now and predict what might come next.

As these capabilities mature, the digital workplace will become an enterprise-sensing layer that helps organizations identify emerging patterns and act sooner. The signals generated through everyday work can provide early notice of opportunity, risk and operational friction (e.g. search behaviour, recurring employee questions, collaboration patterns, workflow bottlenecks and knowledge gaps).

The digital workplace team will become an increasingly important contributor to organizational intelligence.

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Nancy Goebel

CEO

Nancy Goebel took over as DWG’s CEO at the start of 2023. Since joining DWG in 2007, Nancy has held various roles, most recently as Managing Director, Member Services, with responsibility for global expansion

2027 Predictions

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