Prediction 2. Digital twins expose workflow realities that improve business performance



Manufacturing, engineering and supply-chain teams have long used digital twins to understand and optimize physical operations. This concept will increasingly appear in knowledge work in 2027.

Organizations will develop dynamic representations of critical workflows, especially those that cross multiple teams and systems. These models will reveal how work actually moves across teams, technology and organizational boundaries.

The ability to test changes, identify bottlenecks and predict downstream impacts before implementing interventions could significantly improve both efficiency and outcomes.

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Nancy Goebel

CEO

Nancy Goebel took over as DWG’s CEO at the start of 2023. Since joining DWG in 2007, Nancy has held various roles, most recently as Managing Director, Member Services, with responsibility for global expansion

2027 Predictions

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