Report

Change agility for digital workplace teams. How to thrive in disruptive times

Drawing on behavioural science, futuring practices, psychology and decades of digital workplace expertise, this DWG paper offers a rigorous and nuanced exploration of change agility – a capability now essential for organizations navigating continuous, overlapping disruption.

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Ponderable of the day: How do you overcome resistance in the face of change?

Dear Diary. Earlier today, I was asked to weigh in on a LinkedIn question: Developers are pushing back on your information architecture (IA) structure changes. How do you overcome their resistance in the face of change? I immediately started journaling my answer when I had a light bulb moment. Overcoming resistance is too little, too…

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Why digital literacy and skills are fundamental to a robust digital workplace

Digital literacy and digital skills are not merely a supporting act, but rather fundamental components of a robust digital workplace. They are essential for individual career advancement, organizational effectiveness, and organizational survival in the context of rapid and revolutionary change. DWG has published several resources related to digital literacy. In this article, we’ve rounded up…

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Discontinuous change in the digital workplace: rethinking change management

How do you manage change when it is unpredictable? Introduction The digital workplace is dynamic. Organizational change is not just continuous but often discontinuous, marked by abrupt and significant change. In the context of volatility, uncertainty, complexity and ambiguity (VUCA), we must rethink our approach to change management.   Navigating a VUCA workplace necessitates new ways…

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3D hexagon shape made up of 6 origami 3D triangles

New horizons in change management

In this week’s blog, we round up the latest practices and trends from organizational change and psychology to bring people along on the digital workplace journey. 1. Let go of the need for certainty The place to start with all change is to embrace the new normal and let go of the old ways of…

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Change management in the digital workplace: Nine tips for success 

Implementing and managing the digital workplace usually involves launching new tools and channels, introducing new ways of working, upskilling employees and increasing adoption. Change management is integral to digital workplace success and has long been a key activity for digital workplace teams.   Over the years, change management has regularly featured in DWG’s research programme as…

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Workgrid’s perspectives on digital employee experience and managing change

In the DWG Institute Q3 Technology Lab held in September 2020, Brett Caldon, CEO, Workgrid, and Frank Pathyil, Director of Strategy and Partnerships, Workgrid, explored digital employee experience (DEX) and change management over two separate sessions. This post explores some of the main takeaways and insights. Recordings are also included. Workgrid’s perspectives on digital employee…

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Digital workplace adoption strategies

Proven approaches to bring users on board

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Start digital workplace change management on day 1

by Steve Bynghall originally posted on CMS Wire I recently stumbled across a digital workplace project which allocated 80 percent of the budget to change management. Eighty percent! Clearly this team recognized the importance of taking a structured approach to driving behavioral change and embedding new ways of working. They knew that to unlock the…