DWG AI Literacy Model: Are your people AI-ready?
How to raise the AI dexterity of your workforces to unleash the potential of your AI investments and programmes.
Talking to employees about AI without hype or fear: A practical internal comms guide for leaders
AI is already shaping how work gets done, from drafting content and analysing data to translating messages and supporting decisions. Employees know this. What they often lack is clear, grounded communication about what AI really means for their work. Often, internal conversations about AI swing between hype and fear. On one side are inflated promises…
Understanding AI readiness: How to prepare your digital workplace
Introduction Why AI readiness matters now Despite widespread adoption and significant investment, 95% of organizations are not seeing any measurable return on their GenAI investments. This is according to recent research from MIT, which found that most AI pilots fail to scale.1 The promise of AI-driven transformation often stalls at the point where experimentation should evolve into measurable business impact. Why? Because most organizations have not adequately prepared for integrating AI into…
How can I integrate AI into my intranet experience?
Generative AI is already transforming the digital workplace and its constituent tools and channels. This includes the intranet where there are multiple opportunities to integrate and embed AI into the intranet experience, supporting everything from improved search to content optimization. But what’s the best way to integrate AI into the intranet to have most impact?…
AI and knowledge management: The future of smarter work
AI is rapidly reshaping the landscape of knowledge management (KM), promising new opportunities for KM but also raising many complex questions. Incorporating AI and ‘smart’ technology is the number one priority for KM teams in 2025, according to a recent APQC survey.1 In particular, the survey highlights that generative AI for content creation and AI for content…
What the AI-first CEO knows
11 minute read
Empowering employees for the AI era: A guide to AI upskilling
This research provides a model for workforce AI literacy and outlines steps for developing AI literacy programmes.
Unlocking the AI opportunity: The AI literacy key
In today’s rapidly evolving digital landscape, AI literacy has become a crucial skill for the modern workforce. As organizations increasingly adopt AI technologies, it is essential to ensure that employees are equipped with the knowledge and skills to be able to use these tools effectively. This blog post explores the importance of AI literacy and…