Loading...
DWG logo DWG logo
Member login Become a member
Members login Become a member
  • Membership
    Membership features Events and member meetings Research Benchmarking Extensive knowledge base Free membership trial Membership fees Member FAQs
  • Consulting
  • Expertise
    Our expertise
    • Artificial intelligence and automation
    • Change management & adoption
    • Digital workplace collaboration
    • Content management
    • Digital communications
    • Digital employee experience
    • Digital workplace transformation
    • Intranets
    • Knowledge management
    • Metrics and measurement
    • Search and findability
    • Strategy and governance
    • Usability and design
    • User research
    Benchmarking
    Consulting
    Membership
    Digital workplace services
  • Who we help
    Who we help Case studies Member list
  • Resources
    Knowledge Hub Blog Events Reports Podcast Books Awards News releases
  • About us
    About DWG Join our team Contact us
  • Privacy Policy
  • Terms of Use

Connect with us

Artificial intelligence and automation

Explore our comprehensive library of artificial intelligence and automation resources, offering expert insights, trends, and best practices.

All BlogAbout DWGArtificial intelligence and automationBenchmarkingBusiness intelligenceBusiness leadershipChange management and adoptionCollaborationContent managementDigital communicationDigital employee experienceDigital workplaceDigital workplace practitionersDigital workplace strategyDigital workplace technologiesDigital workplace transformationDigital workplace trendsEmployee engagementFlexible workingFuture of workIntranetsKnowledge managementOrganizational cultureResearch reportsRobotsSearch and findability
Artificial intelligence and automation
Updated: March 26, 2025

Pace yourself for the inevitable AI chat rollercoaster

In a nutshell: despite their rapid initial popularity, AI chat tools like ChatGPT that use LLMs (large language models) will follow the same hype cycle and adoption curve of any new technology. Read on to balance the hype with a bit of technology wisdom and a touch of humour.   True technology adoption moves surprisingly slowly …

Artificial intelligence and automation 5 April 2023

How ChatGPT and generative AI will change the digital workplace

Artificial intelligence and automation 20 June 2022

How should we use artificial intelligence in the digital workplace?

Artificial intelligence and automation 10 November 2021

AI and automation: 11 considerations for digital workplace teams

Artificial intelligence and automation 22 April 2021

The rise of AI, robots and automation in post-pandemic digital workplaces

Artificial intelligence and automation 21 April 2021

AI and automation today and tomorrow

Artificial intelligence and automation 13 July 2020

Humans and artificial intelligence in the workforce: a balancing act

Artificial intelligence and automation 30 April 2020

Is this the era of the intelligent digital assistant?

Artificial intelligence and automation 4 June 2019

Chatbots: Why small is beautiful, with Douglas Pamplin

Artificial intelligence and automation 26 March 2019

The Intelligent Digital Workplace Assistant

Digital Workplace Impact 7 March 2019

Human + Machine – with Accenture’s visionary leader Paul Daugherty

Artificial intelligence and automation 30 May 2018

Why we need to take a level-headed view of artificial intelligence

Artificial intelligence and automation 14 March 2018

What 7-year-olds need to learn now to thrive in an AI world of work

< Prev 1 2 3 4 5 Next >

Stay connected.

We regularly publish insightful blogs, podcasts and research excerpts – and, every quarter, we invite non-members to download reports or join our events, which are usually reserved for members only. We send out newsletters and updates about our latest news, services, surveys and events via email.

Don’t miss out – sign up to receive our newsletter and stay connected with DWG!

    This information will be processed in accordance with our privacy notice.

    DWG logo

    Get in touch

    • UK: +44 (0)20 73748061
    • US: +1 (628) 207 2957
    • info@digitalworkplacegroup.com

    Connect with us

    DWG and Digital Workplace Group trading names of Digital Workplace Forum Group Limited UK (Company No. 02776450) and Digital Workplace Group USA Inc.

    © 2026 Digital Workplace Forum Group.
    • Terms & Conditions
    • Privacy Policy
    • Cookies
    • Modern Slavery Policy & Statement