The Findability Playbook
Connecting people with content successfully
My seven lessons from Gartner’s first in-person digital workplace summit since 2019
The last Gartner Digital Workplace Summit was back in 2019. Yes, I know, it took place in the alternate reality of the world before ‘early 2020’! But now it’s back – so here are my reflections, with seven things I learned from participating in the first post-pandemic in-person Gartner Digital Workplace Summit in London. This…
How to train publishers and content owners for your SharePoint intranet
An intranet is only as good as its content. You can have a beautiful design, amazing integrations and all the latest bells and whistles, but if your content has no value, is out of date, badly written or hard to find, then your intranet is not a success. Ultimately adoption will suffer. Most intranets rely…
What makes an award-winning digital workplace team?
Nominations for this year’s Digital Workplace of the Year Awards opened earlier this month. The awards, produced by Digital Workplace Group (DWG), celebrate those organizations and practitioners who have excelled in creating well-executed, high-performing digital workplace environments. We’re completely thrilled to introduce for 2023, our new Digital Workplace Team of the Year award. What winning…
Pace yourself for the inevitable AI chat rollercoaster
In a nutshell: despite their rapid initial popularity, AI chat tools like ChatGPT that use LLMs (large language models) will follow the same hype cycle and adoption curve of any new technology. Read on to balance the hype with a bit of technology wisdom and a touch of humour. True technology adoption moves surprisingly slowly …
Working with intention and purpose in a hybrid working world
Paul Miller kicked off our hybrid working blog series a few weeks ago with Why post-pandemic HQs must be big and small – at the same time, which shared examples of organizational ‘workspaces’ optimized for collaboration. When you consider the relentless pace of organizational and technology change, the hybrid working holy grail is built on shifting sands…
Microsoft Teams – intranet replacement or the perfect companion?
Is using Microsoft Teams as an intranet really the way forward, or should we be looking to combine the benefits of both with a view to building a stronger user experience?
IMF: How to generate digital inclusion in an (already) diverse workplace
An inclusive, more equitable organization is an intrinsically healthier organization. So, if this is the case, how can we focus on diversity, equity and inclusion (DEI) in a way that fosters a true sense of belonging? In this latest episode of the exciting new series, Rewilding Work with Paul Miller, DWG’s Founder and Chief Creative…