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Digital Workplace Impact investigates and explores the ideas, practices and people impacting the new digital worlds of work.
- Elizabeth Marsh, DWG Director of Research
That red carpet moment is nearly upon us as the Digital Workplace of the Year Awards team prepares for another season of sparkling entries.
In this episode of Digital Workplace Impact, host and DWG’s Chief Executive Officer, Nancy Goebel, meets with two of the behind-the-scenes heroes who team up to deliver DWG’s Awards, and hears more about all that goes into celebrating and learning from the industry’s best of the best.
Chair of the Awards is Elizabeth Marsh, DWG’s Director of Research, while Sarah Escott, DWG Events and Collaboration Director, oversees DWG’s rolling programme of events, DWG’s own digital workplace, and is also the Awards programme manager.
This in-depth conversation covers the origins story behind the success of these Awards, changes over the years, what's new this season, and spotlights what practitioners learn from start to finish. All this and more is packaged up with great advice on the application process – including not to worry about perfection!
The Awards honour those who have excelled in creating well-executed, high-performing digital workplace environments – and there is still time to take part. You can enter until May 12, 2023, whether it’s as a prospective Digital Workplace of the Year, Modern Intranet of the Year or Digital Workplace Team of the Year.
Join Nancy and the team for the inside scoop on all things Awards and polish up that entry today.
Show notes, links and transcript for this episode:
Awards timetable: Submission deadline is midnight (BST) on May 12, 2023. The shortlist will be announced in July 2023. Winners will be announced live in an online event on September 5, 2023, 08.00 PDT / 11.00 EDT / 16.00 BST / 17.00 CEST.
[00:00:00.490] – Nancy Goebel
First and foremost, if you don’t need to be perfect to enter the awards, I think that’s quite key.
[00:00:05.430] – Elizabeth Marsh
And when we’re looking at the digital workplace and the modern intranet, we’re going quite broad. So we’re looking at the strategy. We’re also looking at the governance that underpins. That the rationale. So what’s driving that strategy? And then if I pick up on Digital Workplace Team of the Year, this is an evolution from our Digital Workplace Leader of the Year, because all of the leader winners said, well, it’s all about my team. And so we decided to shift the focus a little bit. And we’re very excited to hear about the work that teams are doing in the industry.
[00:00:44.300] – Nancy Goebel
Today I had the pleasure of catching up with two colleagues who’ve been teaming up for the better part of six years to deliver DWG’s Digital Workplace of the Year awards. By day, elizabeth Marsh is DWG’s director of research. She chairs the awards program. And Sarah Escott DWG’s Events and Collaboration Director. Sarah not only oversees DWG’s rolling program of events and our own digital workplace, she’s the awards program manager. And with the Digital Workplace of the Year awards now well underway, I thought it would be very timely to invite Sarah and Elizabeth in the studio to do a few things to spotlight these two DWG members who pour heart and soul into the awards program year on year. To share the origins story behind the awards and how they’ve changed over the years as our industry has changed. To talk about what’s new for this year’s program. In particular, to spotlight what practitioners learn from start to finish, whether that’s by undertaking the application process and, of course, following the parade of winners to introduce our judging panel, who are an amazing group of Digital Workplace practitioners. To celebrate our previous winners once again and what we’ve learned from them.
[00:02:12.730] – Nancy Goebel
To explore a wish list of practice areas that we hope to see featured among this year’s applicants, to offer advice for anyone contemplating an awards application, and finally, to put out a call to action to all practitioners to share their stories with us between now and May 12. Whether as a prospective Digital Workplace of the Year, Modern Intranet of the Year or Digital Workplace Team of the Year, this is Nancy Goebel, DWG’s chief executive and your host for Digital Workplace Impact, which, of course, is brought to you by Digital Workplace Group. Happy listening.
[00:02:57.930] – Nancy Goebel
So hard to believe that awards season is upon us once again at Digital Workplace Group. And what many people within DWG circles don’t know is that you are the dynamic duo behind DWG’s Digital Workplace of the Year Awards. Elizabeth and Sarah, I am just thrilled to have a chance to catch up with you both to talk all things awards. Welcome, welcome.
[00:03:28.530] – Elizabeth Marsh
[00:03:29.810] – Sarah Escott
[00:03:31.490] – Nancy Goebel
And so, just to put things in context, so, Sarah, maybe I can ask you to sum up your role since that may be newer to our audience relative to the awards program.
[00:03:46.880] – Sarah Escott
Yes. Okay, so I produce or project manage the awards, and I have been doing for six years, I think it is now. And my role is to make sure that everybody knows what they’re supposed to be doing, make sure that we have the creative conversations we’re supposed to have, manage the platform, have the conversations with marketing, PR, et cetera, as well as the judges, and just keep everybody in line and make sure everything runs to time, really.
[00:04:18.100] – Nancy Goebel
And that’s very much along the lines of what you do in other aspects of your role inside of DWG, including oversight of all of our events. So that’s exciting in general, but I have to say it’s a particularly special moment for me, and I’m assuming for us, because it’s your first time in the Digital Workplace Impact podcast studio.
[00:04:46.250] – Sarah Escott
Yes, it is.
[00:04:49.150] – Nancy Goebel
And of course, we also have Elizabeth with us. And Elizabeth, you’re no stranger to the studio, but maybe you can sum up your role relative to the awards in particular.
[00:05:01.570] – Elizabeth Marsh
Yeah. Hi, Nancy. Great to be here. And nothing happens without Sarah. In terms of the Digital Workplace Awards. So that’s really critical. For my role, I chair the awards and in particular the judging panel, so that includes reviewing and shortlisting entries that go forward to the judging panel. I get to chair the judging meeting, which is always really fascinating, and there are such great conversations that happen on that call. And I also support with the marketing and promotion and then, of course, get to host and celebrate our awards event with all of the winners and with the judges as well.
[00:05:47.790] – Nancy Goebel
Fantastic. And so, Sarah, you said six years. My goodness, time flies. So, needless to say, you’ve been partnering with Elizabeth for six years now as part of this overall effort. And so I have to ask, what’s the best part of your collaboration?
[00:06:08.970] – Sarah Escott
It’s quite a hard question to answer because there are so many parts, but I do remember when I joined DWG, I didn’t know what a digital workplace was. And when I started working on the awards, I obviously got to know a lot more about the area in which the business I work in, what it’s all about. So that’s been really helpful, really useful. But really my favorite part is the fact that we are quite a finely honed team. And it’s the one part of my job in DWG where it’s just really me and Elizabeth, and from time to time, we pull in other people. But it’s quite nice not to work out loud and not to work collaboratively a little bit. And we have a bit of fun and we’re a bit cheeky from time to time. So I think that’s one bit that I really like, and it’s not all year round, so it’s fresh every year, so I find that bit great fun.
[00:07:05.960] – Nancy Goebel
And Elizabeth. How about you?
[00:07:07.980] – Elizabeth Marsh
Yeah, it is fun. And we both get excited about the awards as we start to think about the new season and the potential entrants. And of course, as we start to see entries coming through as well. And we’re working very closely to get that message out and thinking about how do we make sure that people hear about it and have the opportunity to enter. We’re always adapting as we go along, thinking of different ideas and also making sure that everyone’s looked after through the process. And that’s particularly something that Sarah is doing. But we’re both thinking about the judges, the entrants, the shortlistees, the winners right through that process. So it is most enjoyable.
[00:07:52.290] – Sarah Escott
And we always panic at least once every year about something and one or other of us calms the other one down.
[00:08:02.650] – Elizabeth Marsh
[00:08:03.780] – Sarah Escott
[00:08:05.850] – Nancy Goebel
Well, having a little bit of humor and a strong support system are key ingredients to lots of successful programs. And this being the 7th cycle, if I remember correctly, I think it’s always important to think about the origin story for programs like this because we always have new subscribers, new listeners coming into our circle. So setting a foundation is really critical. And Elizabeth, I wonder if you can help us think about what inspired the creation of the awards in the first and then maybe talk a little bit about how the landscape has changed since then.
[00:08:56.810] – Elizabeth Marsh
Yeah, absolutely, Nancy. It feels like both a long time ago and just yesterday. So it was 2017 when these awards started, and it was the idea of Paul Miller and wanting to celebrate the work that people are doing in the industry. Many of us in the DWG team have been in roles on the ground managing Internet digital workplaces. And we recognize that an awful lot of hard work goes on that’s often unseen, and there’s that sort of grind behind the scenes to really make things happen and gradually, over time, bring some of those projects to fruition. And so having that moment in the year where we really celebrate those achievements and for teams to have the opportunity to put forward their story in an awards context, it’s also a great way to highlight good practices through the awards and through people being able to see the winners, whether that’s about some really smart AI enabled feature or an innovation in digital workplace governance, or maybe it’s some creative work that’s been done to tell the impact story. So there’s a diversity in what we are celebrating. And I think that’s great. By having an award that is Digital Workplace of the Year, it gives us a lot of opportunities to look at different aspects of how that’s happening.
[00:10:28.010] – Elizabeth Marsh
And you mentioned how the digital workplace landscape has changed and, I mean, it’s an interesting period to have brought the awards into an existence. So from 2017 to 2023, of course, we had a global pandemic right in the middle. And so we’ve seen quite major shifts in that time. And I think McKinsey estimated that the pandemic sped up the speed digitization of organizations, including internal operations, by three to four years. So it’s been an exciting, difficult, in many ways and challenging time, I think, for people in the industry. There’s been both a sort of speeding up, but also a slowing down as well. And in that time, some of the strategic elements going on hold while support of work from home obviously accelerated. And then a post Pandemic catch up in certain areas like governance, and thinking about the processes behind that getting strategy back on track. And I was looking at just reflecting a bit on some of the themes. And it’s interesting when you look at Digital Workplace Leader of the Year over that time, and for example, in the first few years starting 2017, we see some of the category awards around vision, innovation, so people really kind of thinking ahead, thinking very creatively, getting into collaboration.
[00:11:56.190] – Elizabeth Marsh
And then going into 2020, you see themes such as crisis leadership, digital acceleration, connected workforce, so that kind of reflection of what’s going in in the wider landscape. And then in the last couple of years, we’ve seen some wins related to employee wellbeing. We had our first leader acknowledged for being empathetic, also things like passion and creativity. So I find that fascinating in terms of how it sort of mirrors that wider landscape.
[00:12:29.380] – Nancy Goebel
Well, it’s been fascinating to see how, like DWG’s benchmarking the awards have really evolved to match the direction of the industry. And I imagine that makes it really interesting to map out the criteria to apply for the awards year-on-year. Sarah, can you tell us a little bit about what criteria is being used as part of this year’s process?
[00:12:59.450] – Sarah Escott
Yes, luckily, I knew you might ask me that question, so I’ve got them prepared. I think one of the first, there’s obviously different criteria for the three different awards, which are all listed in the awards platform, but the overarching criteria are that first and foremost, you don’t need to be perfect to enter the awards. I think that’s quite key. All organizations must have at least 1000 employees. We don’t accept entries from students, consultants or vendors unless they’re applying on behalf of an organization. Your entry has to be complete, so no incomplete entries. We may contact people for clarification. That’s often quite a good way of learning out and learning a bit more. We only announce those people or organizations who’ve been shortlisted. Another key one is that all entries need to give full permission to use their entries for promotions, publications and presentations so that we can share the excellent work that has been happening. Previous winners of the main award, that’s Digital Workplace of the Year Award or Modern Intranet of the Year because, as Elizabeth has said, the team is a new one, can’t reenter the awards for three years from their win.
[00:14:20.310] – Sarah Escott
To give other companies a chance to enter and for that organization to have significantly advanced themselves in between applications. Must include screenshots so that we can see what’s actually happening in the workplace and members and nonmembers can apply. I think some people think that it’s just our members, but of course that’s not the case. So those are the main criteria.
[00:14:48.090] – Nancy Goebel
And anything to add, Elizabeth?
[00:14:50.840] – Elizabeth Marsh
Yes. So also thinking about the way that we evaluate the different awards. So, as Sarah said, there are three awards Digital Workplace of the Year, Modern Intranet of the Year, and new for 2023 we have the Digital Workplace Team of the Year. And when we’re looking at the Digital Workplace and the Modern Intranet, we’re going quite broad. So we’re looking at the strategy. We’re also looking at the governance that underpins that. The rationale, so what’s driving that strategy? We ask about the most impressive features, so the things that have a real wow factor but are also really useful for employees. We ask about how your organization has engaged with end users and right through the digital workplace lifecycle. And then finally we ask about the impact that it’s had for the organization. We’re asking quite a lot for these awards, but what it also means is that as well as the main award, we have quite a few category winners. So we might have someone with a very impressive feature, someone who’s been quite innovative with the governance, and we’re able to acknowledge specific aspects. And that picks up on what Sarah said about you don’t have to be perfect.
[00:16:11.990] – Elizabeth Marsh
So even if you’ve got areas that you’re still evolving within that, don’t worry, do still enter. And then if I pick up on Digital Workplace Team of the Year, this is an evolution from our Digital Workplace Leader of the Year because all of the leader winners said, well, it’s all about my team. And so we decided to shift the focus a little bit. And we’re very excited to hear about the work that teams are doing in the industry. And again, we’re looking at things like how they develop their vision and goals together, how they work as a team and are led, the ways that they engage with the organization, and how they learn. So we see again and again that real learning mindset among these winning teams and then hearing about what they’ve achieved. And I think it’s going to be a tremendous addition to this celebration that we have.
[00:17:13.950] – Nancy Goebel
We actually shared with our members when we were in Atlanta for our spring meeting at the Coca-Cola company that we were introducing the team award this year. And I have to say, there was such a level of excitement around that evolution. Because historically, we’ve seen that our winners of the Digital Workplace Leader of the Year were always very quick to point out that it was not their leadership alone, but it was the strength of the team that allowed them to accomplish key milestones or the impact stories that were being shared via the application process. And so we got some immediate positive feedback from a quorum of 40 plus almost 50 members and guests around that pivot this year. And so it’ll be really interesting to see what sorts of applicants come through for the team award as well as the overall digital workplace and modern intranet awards this year. Elizabeth, I’m curious to hear you sum up a little bit about some of our past winners and what’s made them stand out, because often, as people are deliberating, should we, shouldn’t we? It’s a really useful grounding point to hear a little bit about the roster of past winners to get some perspective.
[00:18:57.600] – Elizabeth Marsh
Yeah, absolutely. Nancy always happy to talk about our winners, and I know I’ve said it on this podcast before, but I will say it again, that we’ve seen organizations evolve through these awards, go through different category wins to win the overall award. And of course, I’m talking about Fidelity Investments winning that award last year and previously having won, I think, firstly, a category award for their vision. So they had this great vision of where they were going. I think the year after that, we saw them win for their associate experience, that real user focus, and then they went on to win the overall award, and we’ve had a couple of examples of that. So it’s great to think of this as almost an award journey. There is one area I’d like to really pick up on, actually. And Nancy, in your predictions this year, you mentioned about the importance of meaningful metrics and digital workplace teams needing to really demonstrate their impact. And it’s an area, as you know, that we’re very much focusing on in the research program. And so we’ve seen some great examples in this area from our winners around how they’re broadening out the measurement program.
[00:20:17.320] – Elizabeth Marsh
And we had the winner of the Modern Intranet of the Year, SAP last year who have really kind of looked at the employee satisfaction with certain journeys on the intranet. They’ve measured that level before and they’ve done any work, and then they’ve gone back and measured afterwards. And so they’ve been able to really provide some powerful data to show the impact of what they’re doing. We’ve seen in previous years award winners like DBS Bank, Cisco really extending their measurement program out into the area of sustainability as well. And another area related to this that is very interesting is where teams are starting to almost professionalize their metrics capability, so to bring on board that kind of skill within the team and then put in place incredible dashboards. And of course, you were at Coca-Cola company for the member meeting, and they’ve done some very innovative work around their metrics dashboarding as well. So I know I’m picking out one particular area, but it’s an area that we’re thinking about a lot here.
[00:21:30.450] – Nancy Goebel
And I think in part it’s a spotlight based on where we are in the evolution of the industry. Certainly we think back just a couple of short years when we were in the height of the pandemic, and at that time there was very much a war room mentality around just doing whatever it took to get employees to be productive while large numbers of people were working from home. Whereas now that we’re well into the endemic window and onto the quote unquote new normal, the idea that organizations are challenging investments that are being made, including that of the digital headquarters, has really come into the spotlight. And so in looking at our candidate pool for the digital workplace awards across the three categories, it’s important for us to be able to spotlight that part of the story as well as highlighting good practice within our research program this year. So I appreciate that you’ve shared that. Again, it bears repeating that we don’t look just for the perfect stories around the digital workplace, but sharing the story of impact and progress on many levels as part of the awards program as well. And for many, it’s been a terrific learning exercise in putting together the story of the individual digital workplaces all around our community.
[00:23:23.330] – Nancy Goebel
And that’s a terrific learning point for not only the applicants themselves, but also for people who are part of the judging panel, who get to see a vantage view of what is happening across our industry by participating in the awards process. Excuse me. And so, Sarah, maybe you can tell us a little bit about this year’s judging panel and even perhaps why these individuals were chosen.
[00:23:54.980] – Sarah Escott
Yes, well, they were chosen because they’re fabulous people and that is tongue in cheek, but also because they give up quite a significant amount of time. So to us, they are actually fabulous. But of course, some of them are previous award winners, and they’re all experts in the field of digital workplace. This year we have five judges, three returning from last year, including yourself, Nancy. So Nancy is one of our judges. And then we have Susan Quain, who is Digital Employee Experience Director from Fidelity International. Susan is a previous winner. We also have Christy Punch, who is Digital Employee Experience Strategist from Wells Fargo. And then new for this year, we’ve got Dennis Agusi, Director of Communication Channels for Phillips. I think he might have been a previous judge, am I right, Elizabeth?
[00:24:51.320] – Elizabeth Marsh
Yes, going back a few years.
[00:24:53.260] – Sarah Escott
He was going back a few years. So returning judge, I should say. And then we have Rory Gardner, who is Look Ahead Lead – Digital Workplace, Fidelity Investments, who was a winner, or Fidelity Investments were winners last year. So that’s our panel for this year.
[00:25:13.270] – Nancy Goebel
And of course, Christie was with Wells Fargo for many, many years and not long ago made a move to Liberty Mutual, who were previous award winners as well. And so we can certainly see that we’re drawing from what good looks like in bringing the panel together, as well as individuals who have strength of expertise in the field. So all are coming from the practitioner background, myself included. Sarah.
[00:25:45.040] – Sarah Escott
Yes, sorry Nancy. Absolutely.
[00:25:48.910] – Nancy Goebel
It’s exciting to see the lineup that we’ve got in place for the judging panel, and I’m sure we’ll be sharing a little bit more about them as we get deeper into the awards program, I guess. Elizabeth, I’m curious to give a spotlight moment around what is the allure of being part of the judging panel, given this amazing lineup that Sarah just described?
[00:26:17.540] – Elizabeth Marsh
It is an amazing lineup. If you combine all of that experience and knowledge, then wow. And so I think part of it is being part of this kind of award celebration of great practice in our industry, and it’s kind of taken on a momentum of its own over the years. Of course, there’s an opportunity to see what others are doing, which you touched on, and really understand what’s the kind of cutting edge of practice. And it’s always fascinating to me to read the judges’ comments in the background as they’re doing their scoring and they reflect on which are the winning entries, what are the practices that really stand out, the features that have wowed them. And then, of course, in that judging call where we all get them together for a couple of hours, the conversations are fascinating, and there’s a real moment of stepping back and reflecting on what’s happening in the industry, some of the challenges that are causing sort of barriers to progress and the ways that organizations are streaming forwards. But, I mean, you’ve now been on the judging panel for just over a year. I think I’m right, so and anything you’d add, perhaps, to what I’ve said?
[00:27:41.750] – Nancy Goebel
Well, I can tell you personally two things come to mind. One is. I fancy myself a student of the craft meaning. I always try to stay in learning mode to understand what’s happening in our industry. Because I think that helps ensure that as we work with member organizations day to day, that we can hone in on the things that are most important, whether it’s what looks like or the challenges that you described. But I will also share that I took a lot away from the last awards program that helped inform the predictions for the digital workplace. So that’s another layer that’s a little bit unique relative to the other judges. Sarah, I think we probably need to get into process a little bit. So for anyone who’s interested in applying for any of the awards and all, what does the process look like? And are there some key dates that we should have people put in their diaries?
[00:28:54.120] – Sarah Escott
Yes, so it’s quite a simple process. I think one of the things that we’ve failed to mention so far is that these awards are free to enter. I’m often asked that question, how much does it cost? It doesn’t cost anything apart from time, and I think that’s a great thing. The awards platform is the link is available on our website and it’s available on all our socials, and it will be shared with the show notes from this podcast. You can register on the platform. You can return as many times as you like to complete your entry. I would advise that people read the questions and make sure they answer the questions as fully as possible. The dates to remember would be that the deadline is midnight, British Summertime on May the 12th, 2023. We will then announce the shortlist in July. And the awards ceremony, which is an online event, is on September the fifth. So a little bit of break there for the summer to make sure that everyone’s back and ready and also to generate a bit of more excitement. So those are the key things to remember, really.
[00:30:12.950] – Nancy Goebel
Fantastic. And Sarah, can you share with us what you think DWG hopes to achieve through the awards program? Generally speaking, yes.
[00:30:24.710] – Sarah Escott
I would say that for the people who enter and the people who win, it’s a great way to celebrate the achievements of the organization or the individuals or the team. It’s not often that we get to celebrate these sorts of things. So that, I think, is really key. And then on sort of DWG’s behalf, we really do like to share what people have been doing in the world of digital workplace or intranets for the benefit of the greater good, for other teams to be able to see how excellent digital workplaces or intranets or teams for that matter, operate, and to learn from that. And we run events throughout the year with all of our various member events that we share. And the awards event where we do share live, some of these winning organizations is an open event, so it’s a great way to share and learn.
[00:31:23.690] – Nancy Goebel
Fantastic. Elizabeth, anything to add?
[00:31:26.890] – Elizabeth Marsh
Well, very much on a theme, really, that I guess I’ll come with my DWG research program hat on, and just as you mentioned, Nancy, that you learned a lot through the judging process that informed the predictions, I’ve really seen how the whole awards process helps to inform our research program. I mentioned impact and metrics, and that’s fed into this year’s research program. The area of engaging users throughout the lifecycle has also fed in as something that we’re going to provide our members with really detailed insights and guidance, and then also a paper around the sustainability aspects as well, which we’ve seen come through in some of the more advanced award entrants. So it’s very stimulating, I think, in terms of the themes and trends.
[00:32:23.260] – Nancy Goebel
And as an extension of these benefits. Can you share a bit, Elizabeth, about why teams should enter the awards?
[00:32:34.850] – Elizabeth Marsh
I think there’s a number of levels, and you and I have sort of discussed these over the years as well, but at the obvious level, it’s about industry recognition for great work that’s been done. And that recognition, of course, gives teams the opportunity to tell that impact story inside the organization and to support their further work, their vision for the future, their investment plans as well. In another sense, the process itself of sitting down, looking at the award criteria and really thinking through what have we done in these areas and how are we going to evidence our work, I think is a great reflection exercise, which in any job is really useful. And so the whole thing can be a learning experience as well for entrants.
[00:33:34.290] – Nancy Goebel
And any specific advice for those considering applying for this year’s awards?
[00:33:41.610] – Elizabeth Marsh
Elizabeth well, I’ve been fascinated through the years to see that some organizations really are kind of professional about their award entries, so they haven’t just sort of dashed it off quickly. They’ve actually really kind of nurtured that award entry. And I think that’s part of the reflection process that I was just talking about. So they’ve really looked at what we’re asking. We provide clarifications around what it is we’re looking for. So, as Sarah said, make sure you really read that information. And then, as well as answers, we see people putting in supporting slides or documents. Sometimes we get videos or visuals that really bring that entry to life. And that really helps our judging panel because it’s a tough ask for the judges to sit down with the criteria, look at an entry from an organization they may know very little about, and in a short time make a judgment. So make their job easier and make your chances better by really nurturing that award entry. And you can look back at the previous winners. So on our website, there’s the hall of Fame, and last year we published a five year trends report, which looks at all of the winners so far and the different criteria.
[00:35:02.890] – Elizabeth Marsh
So we’ve really kind of provided a lot of information there. And I know it’s been said already, but I will just say as well, you don’t have to be the finished article, so put your hand up and claim your recognition for the great work that you’re doing.
[00:35:19.240] – Nancy Goebel
Here, here. We have been talking for years about the fact that the digital workplace is not a project with a definite start, middle and end. It’s truly an ecosystem that’s managed by a cadre of extraordinary leaders and teams around the globe, across lots of different industries. And so the awards program is an opportunity to dip into what’s happening inside of these organizations at any moment in time, to pause and learn about obstacles that have been overcome, as well as exploring what good looks like. Sarah, as we come to our final minutes together, what have we missed?
[00:36:08.030] – Sarah Escott
I think the only thing that I would add really, would be to please ask people not to enter at the very last minute, because that’s one of our panics every year, because everyone seems to leave it to the last minute so if you can save my heart that would be really nice.
[00:36:26.970] – Nancy Goebel
Fair enough. Always thinking about the process, Sarah. So that’s why you’re in the role that you are, for sure. And so, of course, we’ll make sure that we share with everyone not only the key links that you’ve described in the show notes, but also the timetables as well. Elizabeth, any final thoughts, advice?
[00:36:51.650] – Elizabeth Marsh
Well, when I was reflecting on us having this conversation, Nancy, I was thinking about what would be my kind of fantasy list of award wins in terms of category award themes. And so while I’m looking forward to seeing exactly what comes in, some of the things that came to mind were I’ve talked a bit about impact, how organizations are really bringing that to life and telling that story. Always. It’s great to see more about the digital dexterity, the digital wellbeing, elements of the workforce. Of course, AI is very much in the news, so it’d be great to hear about some of the smart AI enabled features. Also on my list is strategies that are really rooted in research, so that evidence base for what organizations are doing. We’ve had a whole series, and you’ve had some fantastic conversations with our colleague Shimrit Janes around the inclusive digital workplace, and I’d love to see more about how people are really making that digital environment inclusive for all their employees. And always great to hear about frontline enablement, so please enter with whatever you’re doing. But that was just my personal little wish list there.
[00:38:06.960] – Nancy Goebel
And that’s quite a powerful wish list, no doubt. I’m already thinking about some of the predictions for things to come in 2024 based on this conversation, and that’ll only continue to morph and to be enriched as we get deeper and deeper into the process. But for now, I can’t believe that we’ve actually been able to cover all the key elements in a relatively short period of time. So Sarah and Elizabeth. Thank you. Thank you for coming into the studio to talk about what’s effectively a call to action to all of our subscribers to enter the Digital Workplace Awards. And so, with that, thank you so much for coming into the studio and looking forward to watching this process unfold in the days and weeks to come. But in the meantime, it’s just been such a pleasure having you both in the studio.
[00:39:11.910] – Sarah Escott
Thank you, Nancy.
[00:39:13.080] – Elizabeth Marsh
Thank you, Nancy.
[00:39:15.170] – Nancy Goebel
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