Nature of Work
Designing at the interface of the physical and digital workplace
(full report)
My 10 digital workplace predictions for 2020
I’ll start with a story that for me reveals how profound the changes currently encircling the world of work (both digital and physical) are. In September 2019, I gave an address at the Washington, DC headquarters of DWG member and client, the International Monetary Fund (IMF), to what I had expected would be a mainly…
“My City, My Office”? The rise of mobile working in and beyond our cities
Where are you working from today? Are you in an office space dedicated to your employer and colleagues? A co-working space occupied by any number and diversity of organizations? A café? Library? Home? Anywhere and everywhere? Time was the answer to that question was seemingly obvious: for so-called office-based “white-collar workers”, it would be, well,…
User-centred design goes to summer camp
For those of us in the Northern Hemisphere, fall – and everything pumpkin-spiced – has arrived, and this summer’s activities are quickly fading to distant memories. One summer memory I’m keeping fresh in my mind though is the day I met up with my old friend, user-centred design (UCD), in an unexpected place: summer camp. …
Gain insights into your intranet and digital workplace: Take part in the 2020 DWG survey
At DWG we’re very proud of our member research and content programme. In over a decade of data-gathering analysis and documenting leading practices, we’ve delivered more than 70 detailed reports on intranets, digital workplaces and digital transformation. In fact, our members have told us this is one of the most valued aspects of membership. Through…
What role does the digital workplace play in customer experience?
In the past couple of years digital workplace teams, HR professionals and internal communicators have become more interested in the concept of “employee experience”, a high-level term that emphasizes the importance of all the touchpoints the workforce has with their employer. Obviously, the digital workplace can have a significant impact on employee experience. The term…
The eight phases of intranet content migration
How to make the move
The eight phases of content migration
Have you been tasked with dealing with the content on an intranet that is tired, full of outdated pages and documents, and no longer fit for purpose? Has a new platform been procured, which is clean, fresh and full of the potential to provide a great experience for your colleagues, and where they can find…
Digital Workplace Leader of the Year 2019 – Category Winners
At DWG, we get excited about passionate people in our industry. So much so that, in 2017, we decided to create an industry award so that we could share our excitement and reward exceptional digital workplace leaders. In 2019, the Digital Workplace Leader of the Year was awarded to Marc Bramoullé for his leadership of…