Walmart – Inside (probably) the world’s biggest intranet

Hosted by


Paul Miller
Paul Miller is Chief Creative Officer and Founder of DWG, and has given many inspirational talks on the digital future of work, for Microsoft, IKEA, Google, Accenture and Harvard Business Review, and written three books. His latest book is Nature of Work – The new Story of Work for a Living Age


Steve Wilson has 20 years’ experience leading marketing, communications and product management teams.

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“It is equally important that we do the right things for the community, and that’s not just the company making a donation, for example, but that there's input from the associates, from the store manager on how donations happen at their community level.”

– Steve Wilson, Walmart

With 1.5 million employees, Walmart undoubtedly has one of, if not the largest intranet in the world. In addition, it is clever enough to distinguish between whether an employee is logging in within their working hours or “off the clock” and to serve up content accordingly. And as well as connecting employees to each other, the intranet works to connect them to their communities.

Paul talks to Steve Wilson, Director, Digital Strategy & Brand Engagement at Walmart, about the impressive thinking behind the intranet, the content strategy, and keeping up with the speed of culture.

Show notes, links and resources for this episode:
Book: More from Less: The surprising story of how we learned to prosper using fewer resources – and what happens next, by Andrew McAfee
Intranet screenshot: Walmart One (visual)

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