About DWG

Dr David Lucas is Managing Editor of DWG. He is also a freelance writer and researcher, with postgraduate degrees in computer science and psychology. His main interest is in applying ideas from these fields to organizational theory and business strategy.

Nancy Goebel took over as DWG’s CEO at the start of 2023.

Since joining DWG in 2007, Nancy has held various roles, most recently as Managing Director, Member Services, with responsibility for global expansion. In 2021 she took over hosting the popular Digital Workplace Impact podcast.

Prior to joining DWG, Nancy was a seasoned executive at JPMorgan Chase in Manhattan. There she built and led a global team in designing and implementing an award-winning intranet. She also led multiple digital enablement and business re-engineering initiatives across the corporate sector.

Outside of work, Nancy is a keen meditator, amateur wine-maker, fundraiser, mentor and mother of two amazing children. She is bilingual and a life-long student and practitioner of international business.

Helen is responsible for the management and development of the Digital Workplace Group of businesses. Her role includes chairing DWG member meetings in the UK and Europe, and developing business strategy with our customers.

Helen started with DWG as a benchmarker of global member intranets and author of research reports in the areas of communication, strategy and governance. Prior to this, she worked for the UK-based pharmacy chain Boots the Chemists for 14 years, setting up the organization’s first intranet and becoming Group Intranet Manager in the 1990s.

Paul Miller is Chairman and Founder of the Digital Workplace Group (DWG), rated by the Financial Times every year from 2020 as one of the UK’s leading management consultancies in digital transformation. For 20 years he was CEO of the company.

Paul is a business and social entrepreneur, with an extensive and wide-ranging network that includes CEOs, executives and practitioners across many global organizations, key figures in not-for-profits and NGOs, digital leaders within government and public departments, as well as many thought leaders and change makers.

Paul’s latest book is ‘Nature of Work: The new story of work for a living age’ (co-authored with Shimrit Janes). Before this, ‘The Digital Renaissance of Work: Delivering digital workplaces fit for the future’ (co-authored with Elizabeth Marsh), was shortlisted for the Management Book of the Year 2016 Award, while his previous title ‘The Digital Workplace: How technology is liberating work’ helped to popularize and explain the term ‘digital workplace’. Paul has given many inspirational talks on the digital future of work, for audiences at Microsoft, IKEA, Google, Accenture, Harvard Business Review, Cisco, European Commission, IMF, Adobe, Oxford University, and more. For five years he hosted the ‘Digital Workplace Impact’ podcast (rated by Feedspot as number one in the industry) and more recently the YouTube series and podcast ‘Rewilding Work’.

Over the years, Paul has presented the pioneering internet radio show Digital Workplace Live and been Executive Producer of the innovative 24-hour global digital experience Digital Workplace 24. Prior to DWG, he was Founder and CEO of communications company The Empowerment Group; Publisher and Editor of social and digital innovation magazine ‘Wave’; and, in pre-internet days, Co-founder of the Ideas Café salon. He lives in the Cotswolds in the UK and is a keen tennis player and long-time yoga practitioner.

Angela leads on DWG's Technology Provider Programme. With nearly 20 years of experience working on digital workplace initiatives, Angela is an entrepreneur of the enterprise and has been instrumental in several digital transformation initiatives that were considered corporate firsts. These include one of the first centralized global HR portals, a first enterprise portal, a company’s first SaaS environment, an enterprise’s first social collaboration service, and a firm’s first move to the cloud. With a unique history of motivating geographically dispersed teams, and tackling new technology fronts, Angela is an innovator for both the business and IT strategy. Angela puts customers first with a service minded mentality using basic ITSM principles that improve employee experience and continually to drives the business’ needs.

Dan is DWG's Chief Finance Officer and has over 25 years of experience in helping businesses manage and understand their finances.

Kate is DWG's Chief Marketing Officer with 16 years' experience working across professional services, media and fintech industries. She has been with DWG since 2017 and is part of the Management Team, working to help raise brand awareness and grow the business.

Shimrit is Director of Knowledge for DWG, focused on curating knowledge on the digital workplace for its members and clients such as Adobe, The Coca-Cola Company, and Ubisoft. Shimrit has worked with Paul and DWG colleagues on various initiatives, such as Digital Nations Group, as well as co-hosting the 24-hour global digital experience DWG24. She has had a number of research papers published with DWG on topics such as organizational readiness and collaboration.

Shimrit lives in London, where she crochets, enjoys video games and keeps more books than the space allows.

Elizabeth Marsh is DWG’s Director of Research and author of its latest report ‘Digital workplace overload: How to reduce employee technostress’ (available free on our website). She’s worked as a practitioner, researcher and consultant in the digital workplace field for over 20 years and is a strong advocate for digital literacy and digital wellbeing at work. Elizabeth is currently doing a PhD at the University of Nottingham focusing on employee technostress and the potential of mindfulness to help reduce it. She also co-authored – with Paul Miller – the book ‘The Digital Renaissance of Work: Delivering digital workplaces fit for the future’.

As well as a Member Advisor, Nicole leads on consultancy projects focusing on intranet governance and strategy for DWG, and is also a researcher and editor specializing in intranets and digital workplaces, employee adoption of new corporate systems, smart working and business change.

She has a track record of delivering user-focused intranets and systems which make it easier for people to do their jobs. After leading on the successful delivery of the new Scottish Fire and Rescue Service’s intranet, she helped the Scottish Government rationalize its 50,000 pages of verbose content into something useful. This new digital workplace core led to supporting the business and cultural change behind the rollout of a case management system to over 14,000 employees.

With a background in smart working, project management, business change, stakeholder engagement and product design, Nicole enjoys the challenge of helping people to actually do something rather than just talk about it.

Louise is a digital professional with 20 years’ experience delivering results based on user-centric design methods – previously having worked in a UX role on major intranet and web projects for clients including the BBC, ING, IKEA, 3M and UNHCR.

Combining the corporate world with a love of mountains, Louise is a keen yogi, rock climber and the founder of mountain adventure community, The Women’s Alpine Adventure Club.

Kevin is a DWG research associate, freelance consultant and business owner in the financial services industry. He has specialty in digital adoption, sustainability and change leadership. He worked previously as a digital workplace executive at Northwestern Mutual, where he sponsored the development and implementation of the company’s current intranet. He is passionate about the integration of diverse digital tools into a single, seamless experience for users, without constraints of time or location.

Kevin lives with his wife Cheri in Milwaukee, WI, US, where they are awaiting grandchildren from any one of their five adult kids.

By day, Dr. Lauren ‘L’ Vargas is a digital dragon wrangler with 20 years experience assisting organizations with their community and communication strategies. Vargas is an independent researcher and consultant of Your Digital Tattoo, as well as a ‘One by One’ Research Associate with the University of Leicester – delivering a “practical approach to building digital literacies within specific museum contexts” for UK and US museums.

Chris Tubb is an independent digital workplace and intranet consultant with a long-standing relationship with DWG. Working on the management of intranets for over 20 years in IT and Internal Communications teams, Chris was responsible for intranet strategy and architecture at France Telecom/Orange, until becoming a consultant in 2010.

Since then he has helped dozens of large organizations take the next steps with their employee experiences. Chris focuses on strategy, governance and measurement, and on creating and implementing benchmarking models such as DWG’s Digital Workplace Maturity Benchmark.

Andrea is passionate about optimizing employees’ digital experiences. Prior to joining DWG in 2019, Andrea worked for Adobe for nearly 20 years. Most recently she led Adobe’s Digital Communication Channels team, driving the strategy for and implementation of Adobe’s internal digital communications channels to improve employee communication and collaboration, and increase executive transparency for Adobe's 20,000+ employees worldwide. Adobe’s intranet, Inside Adobe, was a Nielsen Norman Group 2015 Intranet Design Annual Winner and received Honorable Mention in DWG’s 2014 My Beautiful Intranet.

Steve Bynghall is a freelance consultant, researcher and writer specializing in the digital workplace, intranets, knowledge management, collaboration and other digital themes. He is DWG’s Research and Knowledge Lead, a benchmark evaluator and research analyst for DWG.