Winner of Digital Workplace Leader of the Year 2022: Kristy Litchford, Campbell Soup Company

21 September 2022 by

During a special live online awards event on September 6, Elizabeth Marsh, Director of Research at DWG, revealed that the winner of Digital Workplace Leader of the Year 2022 is Kristy Litchford, Senior Director of Digital Workplace at Campbell Soup Company. 

Now in their sixth year, the awards are produced by DWG and celebrate organizations and practitioners who have excelled in creating well-executed, high-performing digital workplace environments. To see what it takes to win, you can learn about inaugural Digital Workplace Leader of the Year winner, Kevin Cassady, in our recent free report Celebrating the best digital workplaces: 5-year trends from DWG’s awards

In 2022, Kristy Litchford has won the top prize from among an impressive shortlist of entrants: 

  • Raúl Alarcón, Head of Digital Workplace, Director at Swiss Re 
  • Chris Harrer, Associate Vice President, Internal Communications – Digital at Comcast 
  • Kristy Litchford, Senior Director – Digital Workplace at Campbell Soup Company 
  • Kerry O’Donnell, Exec Director, Tech for Global Communications at The Estée Lauder Companies Inc. 
  • Emily Schunior, Global Director, Digital Workplace at The Coca-Cola Company 
  • Laurie Workman, Digital Workplace Manager at 3M 
  • Angie Wyatt, Director, Global Digital Workplace Experience at The AES Corporation 

Elizabeth Marsh commented: “Winners of the prestigious Digital Workplace Leader of the Year award are energetic, passionate, tenacious, open-minded and creative. The 2022 winner, Kristy Litchford, embodies all of these qualities. What stands out to me about Kristy’s approach is that she progresses the digital workplace by empowering the people around her to do great work, to innovate, to collaborate and to create something really worthwhile together.” 

With an Information Technology career spanning two decades, Kristy Litchford joined Campbell in 2020 after 18 years with Northwestern Mutual. At Campbell she’s at the forefront of evangelizing the vision and strategy for the digital workplace and in gaining senior management buy-in as well as budget to make change happen. She is also known for fostering a collaborative team environment in which learning and innovation can flourish. In August 2022, Human Resources, IT and Legal capabilities were added to her portfolio, building a cohesive view across Digital Workplace and other foundational Corporate systems and strategy. With this expanded role, she was promoted to Vice President, Digital Workplace & Corporate Services.   

Litchford’s determined, driven approach has giving impetus to the organization to take a strategic approach to the digital workplace ecosystem, for example breaking down siloes in servicing systems, championing an experience monitoring tool in order to better understand and optimize the employee digital experience, and delivering on a meeting experience strategy to enable a hybrid workforce. Under Litchford’s leadership, an innovative project to roll out branded IT vending machines in key locations is helping employees to gain easier access to the devices and peripherals they need in the workplace.    

Litchford is well known throughout the company for communicating the digital workplace story in an engaging, informative and at times humorous manner through her own video channel, ‘Kristy’s Corner’. Her dynamic, inspiring personality, along with her desire to continually learn new things, is crucial to building the relationships that are enabling Campbell to evolve and innovate its digital employee experience.    

  

Litchford also proactively shares her knowledge with the wider community, for instance, speaking at the Experience Everywhere Conference and DWG’s Digital Workplace Live in 2021. Multiple recommendations on her LinkedIn profile pay testament to the high respect and regard with which she is held by colleagues in the industry.  

  On her win, Kristy said: “I am humbled to have been chosen for this prestigious award. My goal is to always have fun and deliver on a great user experience for our employees. I’m proud of my team and how they continue to live into our Campbell values, especially Collaboration, Creativity and Competitiveness.”   

The Digital Workplace of the Year Awards, produced by DWG, celebrate those organizations and practitioners who have excelled at creating well-executed, high-performing digital workplace environments. The awards provide the perfect opportunity for you and your organization to share your digital workplace achievements with peers and to gain global, industry recognition! 

The entry and judgement criteria for these awards are underpinned by the collective knowledge and experience of DWG research, benchmarking and expertise plus extensive industry insights. Nominations for the 2023 Awards will open early 2023, watch out on our website for more details. 

Categorised in: Digital Workplace of the Year Awards

Elizabeth Marsh

Director of Research

Elizabeth Marsh is DWG’s Director of Research and author of its latest report ‘Digital workplace overload: How to reduce employee technostress’ (available free on our website). She’s worked as a practitioner, researcher and consultant in the digital workplace field for over 20 years and is a strong advocate for digital literacy and digital wellbeing at work. Elizabeth is currently doing a PhD at the University of Nottingham focusing on employee technostress and the potential of mindfulness to help reduce it. She also co-authored – with Paul Miller – the book ‘The Digital Renaissance of Work: Delivering digital workplaces fit for the future’.

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