ROI & business case

“Why should we invest in the intranet? What value is it bringing? What intranet or digital workplace investments should we make to reap greatest value?”

In the wake of a global recession, and in a financial climate of great austerity, intranets are continuing to find themselves in the firing line. Even among DWG member organizations, which between them run some of the world’s most advanced intranets, budgets are being challenged and new developments turned down.

The smartest intranet managers are responding by finding new ways for the intranet to deliver previously hidden value for the organization. They’re also busy assembling data to prove ROI. In doing so, they’re turning the threat of cutbacks into an opportunity to ensure that they, their intranets and their organizations survive and prosper in tough times.

Financial value points every intranet or digital workplace manager should be prepared to demonstrate:

One member used its intranet to cut costs, improve customer service, & save 1000s of work hours

9 great ways to recession-proof your digital workplace

Recent resources on ROI and business value case

Dissecting Deloitte’s digital workplace thinking: a focus on culture and talent

Deloitte has fairly regularly waded into the digital workplace waters and offers a perspective that is mostly about organizational culture and management. Deloitte’s main public digital workplace diagram is perhaps more interesting than useful. Over the past few years, Deloitte has ...
Data and metrics in a world of ‘digital workplace opinion’

Too many people have uninformed opinions about their digital workplaces, when what organizations need is independent, impartial and data-driven measurement and benchmarking. Same old story, new empty ideas We’ve all been there. The Director of Human Resources returns from a “Digital Futures ...
Decoding Avanade’s digital workplace approach and language

Avanade, the joint venture between Accenture and Microsoft, has done some solid thinking around digital workplace management. This article articulates the strengths behind their approach and highlights a few quirks that digital workplace leaders need to understand. Okay. I’m not gonna ...