Intranet futures: What will happen to the intranet from 2025 to 2030?

Intranets have been part of the digital workplace for over 30 years. But with the rise of generative AI and other emerging technologies, what does the future hold for this long-standing channel?

This DWG research report explores the evolving role of the intranet from 2025 to 2030. It begins by tracing the journey of intranets from their early days in the mid-1990s through to the present, identifying key ‘megatrends’ that have shaped their development. The report then looks ahead, examining the signals and trends that are likely to influence intranet strategy and practice over the next five years.

Drawing on expert commentary, practitioner insights and vendor perspectives, the research considers whether intranets will continue to serve as a vital ‘front door’ to the digital workplace or be overtaken by other technologies. It also explores how intranet teams can adopt ‘futuring’ practices to remain relevant and forward-looking.

The report features two in-depth case studies: MITRE, home to the world’s longest-running intranet, and Malmö Stad, which uses impact mapping to sustain intranet success. These examples provide practical insights into how organizations are already preparing for the future.

This is essential reading for intranet and digital workplace professionals seeking to understand the future direction of their platforms and ensure they remain fit for purpose in a rapidly changing environment.