Adopting a Strategic Perspective
The employee directory is a stalwart of the intranet world. It is relied upon to bring in traffic and personal interest: it is the classic example of that cliché “the killer app”.
But the world of the intranet and digital workplace is changing rapidly. The data for which the employee directory was once the best source is being surfaced in many other places.
The soft data of skills, experience and knowledge are ending up as part of the enterprise social network.
The singular and authoritative employee profiles so desired by intranet managers are being split across many competing internal and external sources.
This briefing paper looks at the external and internal pressures bearing down on the employee directory as a concept, and considers trends and possible futures for this space.
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About DWG research
The Digital Workplace Group (DWG) carries out research into best practice in intranet and portal deployment. Covering the hottest topics in the intranet world, the studies we undertake are rooted in practical examples from among DWG member organisations as well as leading non-member companies. The results of this in-depth research act as a basis for decision-making, a source of ideas, and the basis for rich interactions between participants at DWG meetings. Generally, members are given exclusive access to our findings, although we do from time to time make a report available to non-members for a fee.