Change management is recognized as a critical success factor for most technology-related projects and is absolutely essential for any initiative requiring new ways of working and therefore a change in employee behaviour.
For teams launching new intranets, social platforms, or digital workplace initiatives, change management is a given.
In the intranet and digital workplace space, change management approaches are commonplace and there are various good practices to draw from.
This report gathers some of these practices together, and makes related observations and recommendations based on approaches that have proved successful.
The executive summary of this report is available as a free download. Please refer to the DWG Research Terms & Conditions of Usage before downloading.
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About DWG research
The Digital Workplace Group (DWG) carries out research into best practice in intranet and portal deployment. Covering the hottest topics in the intranet world, the studies we undertake are rooted in practical examples from among DWG member organisations as well as leading non-member companies. The results of this in-depth research act as a basis for decision-making, a source of ideas, and the basis for rich interactions between participants at DWG meetings. Generally, members are given exclusive access to our findings, although we do from time to time make a report available to non-members for a fee.